Habit 4 Word Scramble
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| Question | Answer |
| What is the main point of Habit 4? | Think Win-Win is about building effective relationships with people by working for their benefit while you are working for your own benefit. |
| What is a basic principle of successful living? | You can't win at life unless other people win, too. |
| What is Win-Lose? | If you're high on courage and low on consideration, you're always trying to get ahead of others or be better than other people. |
| What is Lose-Win? | If you're low on courage and high on consideration, you're insecure. You're not brave enough to stick up for yourself. |
| What is Lose-Lose? | If you can't win, nobody wins. You get revenge. |
| What is Win-Win? | You're ready to walk away before someone loses--including yourself. |
| What is Consideration? | If you're in the bottom=right corner, you're high in consideration but low in courage. You're eager to please and reluctant to stand up for yourself: therefore, you often end up in lose-win situations. |
| What is the main point for module 12? | The key to making friends is to deposit acts of kindness and helpfulness in their Emotional Bank Accounts(and to avoid making withdrawals). |
| How to know what is a deposit in another person's EBA? | What you think is a deposit for the other person may in fact be a withdrawal in their mind. You won't know unless you find out. |
| What are things you could do to make those deposits? | Do small act of kindness, keep promises, keep confidences, be loyal to the absent, set clear expectations, apologize, and forgive. |
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