Habit 4: Think Win-W Word Scramble
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| Term | Definition |
| Module 11: Balance, Courage and Consideration | Main Point: I can build effective relationships with people by working for their benefit as well as my own |
| Win- Lose | High on courage and low on consideration. "hey buddy i just realized I don't need to out run the bear i just need to out run you" . Always striving to be better than others. |
| Lose- Win | Low on courage and high on consideration. "have your way with me, everybody else does". permanent victim mentality, insecure and always looking for sympathy. |
| Lose- Lose | If you cant win, nobody can wins (Low courage and consideration). "if I'm going down you're going down with me". you envy and criticize others. |
| Win-Win or No Deal | Living by balancing courage and consideration. "we're going to win together" you're ready to walk away if somebody loses including yourself. |
| Courage Consideration Matrix | ^ |
| Module 12: Make Deposits in Others peoples Emotional Bank Accounts | Main Point: I can make deposits of kindness and helpfulness into others emotional bank accounts. When I do this it easier to make new acquaintance's and build stronger trust for later investment/ withdrawal. |
| Find Out What a Deposit is for the Others Person. | What you think is a deposit, might be a withdrawal for the other person. |
| Do Small Acts of Kindness (invest) | little acts of kindness over time grow into great deposits. smile, ask how their day is going. even if you truly don't care it will be a great investment for trust. which means greater withdrawals with less work |
| Keep Promises | Nothing empty's EBA quicker than breaking a serious promise. Stay down on your word and they will too. |
| Keep Confidences | Keep Secrets. and if you spread something remember "you reap what you sow" |
| Be Loyal to the Absent | If you're talking bad about somebody. what does that display to the people around you? yep that you might do the same to them. |
| Set Clear Expectations | follow through on what you tell others. if you say lets all read 100 pages then read as well a 100 pages. |
| Apologize | if you're in the wrong admit it now . Don't wait and don't make excuses, this just makes a bigger EBA withdrawal |
| Forgive | Learn to forgive and forget. Don't let yesterday hold your tomorrow hostage. getting even or talking about others wont help you |
Created by:
dg10
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