Comm. 101 Final Word Scramble
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| Question | Answer |
| small group communication | communication among a small number of people who share a common purpose or goal, who feel connected to each other, and who coordinate their behavior. |
| grouphate | the distaste aversion that people feel toward working in groups. |
| primary groups | groups that provide members with a sense of belonging and affection. |
| secondary groups | groups that meet principally to solve problems. |
| social facilitation | the tendency for people to work harder and do better when others are around. |
| group roles | the shared expectations group members have regarding each individual's communication behavior in the group. |
| task roles | roles that are directly related to the accomplishment of group goals. |
| relational roles | roles that help establish a group's social atmosphere. |
| individual roles | roles that focus more on individuals' own intersts and needs that on those of the group. |
| analysis paralysis | potential pitfall in small group interaction; occurs when excessive analysis prevents a group from moving toward a solution. |
| brainstorm | to generate as many ideas as possible without critiquing them. |
| decision-making process | the four- phrase process used by a group to evaluate information and arrive at a decision or solution. |
| primary tension | the uncertainty commonly felt in the beginning phase of decision making. |
| secondary (recurring) tension | the underlying tension group members experience as they struggle over members roles; it generally surfaces in the second stage, but can reoccur throughout the lifetime on the group. |
| emergence phase | the third phase of the decision making process; occurs when group members express a cooperative attitude. |
| groupthink | a negative, and potentially disasterous, group process characterized by excessive concurrence thinking. |
| reinforcement phase | the final phase of the decision making process when group members reach consenses and members feel a sense of accomplishment. |
| group support software | computer- aided program that supports real-time discussion between members regardless of physical location. |
| virtual work team | a group of people identified as a team by their organization and responsible for making decisions important to the organization; it may be culturally dispersed, and have members who communicate electronically substantially more than face-to-face. |
| group processes | the methods, including communication, by which a group accomplishes a task. |
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