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Final Review
| Question | Answer |
|---|---|
| What member of the healthcare team typically discusses abnormal test results or serious health conditions with pt. and families? | Provider (physician) |
| What method of scheduling is designed to keep a continuous flow of pt.'s coming through the office? | stream scheduling |
| In most employment situations and evaluation of work performance is made on a ______ basis | annual |
| What type of check is paid directly from a checking account via the internet? | direct deposit or electronic |
| This type of accounting system automatically updates records as info is entered into the system? | computerized |
| When should pt.'s be given a receipt? | any means of payment |
| When a professional discount is given who must authorize it? | Physician |
| When you realize a pt. is going to have a longer than normal wait what should you do? | notify pt. and offer to reschedule |
| Participation in a conversation with another person by repeating words or phrases or by giving appproving or disapproving nods is considered what? | Active listening |
| What does bioethics typically focus on? | life and death matters |
| What are ICD-9 codes descriptive of? | present a disease or condition |
| When must any new, revised, and deleted codes be implemented by every year? | January 1st |
| What is informed consent? | pt. nows the procedure, risk and outcome |
| When looking at the MICR numbers on a check, the second series of numbers identifies what? | account # |
| What is an entry on a day sheet called? | Journilizing |
| What is the correct way to write the numerical amount $10.21 as a written amount? | Ten______21/00 |
| When sorting currency how should bills be stack? | highest to lowest |
| What term refers to the values by which an organization conducts its business? | Organization ethics |
| What is the single most admired characteristic in a leader according to studies? | Honesty |
| What is the process of creating a genetically identical copy of a human called? | cloning |
| When a pt. calls with a medical question what should the MA do? | document the pt.'s info and relay it clearly to the physician for review |
| Why is documenting pt. education important? | prevent legal liability |
| When documenting a telephone call why is it important to include your name or initials? | so the provider knows who took the call |
| When using a paper scheduling system, and a pt. calls at the last minute to cancel an appointment what should the MA do to the original entery? | draw a single line thru the entry and then make a note on the pt.'s chart |
| In a manage care, the insurance typically requires pt. to obtain what if they need to see a specialist? | referal |
| Who marks the services on an encounter form? | Provider (physician) |
| What will happen if a third party payer is reviewing medical records and a procedure was never documented? | it did not happen |
| What is the name of the form filled out by providers that list procedures performed in the office? | Encounter form |
| When cash is received in the office and can't be depositied where should it be stored? | safe/safe place, likely with petty cash until it can be deposited |
| If a mistake is made when writing a check what must be written on it and who should it be saved for? | VOID, save for the practice auditors |
| What phrase must be included on a check to make it negotible? | PAY TO THE ORDER OF |
| This type of endorsement states "PAY TO THE ORDER OF" on a check? | special endorsement |
| What is a pt. ledger card? | a record or all charges or services rendered, plus payments, adjustments, ect.... |
| When scheduling a hospital admission for a pt. what needs to be included | authorization #, name, DOB, insurance info, reason for admission |
| When should a charge slip be prepared and attached to a pt.'s chart | When the pt. arrives |
| Once you isolate the main term from the providers statement where should it be looked up? | Index |
| What is autonomy? | independence or freedom of an individual's will; a right to choose |
| A person who works with pt.'s who have hearing and balance disorders | audiologist |
| A person that assists pt.'s in regulating their diet | dietician |
| This person creates images of structures within the body using sound waves instead of x-rays | sonographer |
| This person assists the surgeon and surgical team before, during and after a procedure | surgical technologist |
| This person administers emergency care to victims with an acute illness or injury | EMT |
| This person evaluates, treats and diagnoses movement disorders in pt.'s with musculoskeletal injuries and illness | Physical therapist |
| This person creates a billing statement listing all charges a pt. has incurred for services rendered and sends the bill to the pt., insurance company or attorney | Medical Biller |
| This peron uses an alphanumeric coding system for diagnoses and procedures in a manner that results in the max reimbursemnt for the provider and fewer fees billed to the pt. | Medical coder |
Created by:
bpstears
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