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HIT 280

Organization & Supervision in Healthcare Lesson 1

QuestionAnswer
Planning Defining objectives and devising a course of action to accomplish the objectives. Policies and procedures, goals and objectives, and budgets are tools in planning. What are we going to do, and how are we going to do it? Most important fnct of managemnt.
Organizing Bringing together resources in an orderly manner and arranging people in an acceptable pattern so they can perform the activities needed to accomplish the objectives. Organization charts and job descriptions are tools in organizing. 4Ms!
Directing Stimulating members of a work group to perform work in a manner that the objectives are met. Motivation technique, communication skills, incentive pay, and performance appraisal are tools in directing. Heart of supervision and management.
Controlling Guiding operations through feedback in accordance with plans and ensuring the objectives are achieved. Volume and time logs, direct inspection, and work sampling are tools in controlling. Use of productivity and accuracy data to coding or optical imaging!
Management Process of getting things done with and through people. Accomplishes the process using the management functions of planning, organizing, directing, and controlling. They are interrelated and cyclical.
4Ms Money, Manpower, Materials, Machinery
Planning Hierarchy Represents the many levels of how the planning function is performed. 1) Mission Statement. 2) Strategic Plans. 3) Operational Plans
Mission Statement The statement or the organization's overall purpose and realistically expresses what the organization does. Broad statement.
Strategic Plans Directed at accomplishing the organization's mission statement. Long-term plans. 3-5 year plan. Determines the major long-term goals and objectives.
Operational Plans Converts strategic plans into actions that can be scheduled, monitored, and adjusted according to changing conditions and priorities. Tactical, programmatic, and financial (budget).
Example of a Goal To provide services that protect the confidentiality and privacy of patient health information.
Objective Gives specificity to goals related to the results to be achieved and are the key to management planning. A progressive process from general to functional.
Goal An end toward which activity is directed and provides a basis for action. A broad statement.
Example of general objective The HIM department will provide a system for the release of patient health information that complies with all applicable state and federal laws, regulations, and accreditation standards.
Example of functional objective All written authorizations for release of patient health information will be evaluated for the 13 elements required by HIPAA immediately upon receipt.
Created by: 1309357617
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