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clinical skills
ch 5 Conducting a Patient Interview
Question | Answer |
---|---|
important uses for the medical record | financial purposes; legal document;educational tool;statistical data;communication between staff; document and track patients progress |
SOMR | source oriented medical record |
SOMR is divided into the following sections | history and physical;progress notes;nursing notes;lab report; diagnostic reports |
POMR | problem oriented medical record |
POMR contains four stages | database;problem list; plan of action; progress notes |
subjective; objective; assessment; plan are which types of note | SOAP |
data that the patient reports | subjective data |
information that the healthcare worker observes | objective data |
subjective data includes | pain scale |
objective data includes | vital signs |
doctors diagnosis is included in which portion of the soap note | assessment |
tests and procedures to be done and treatment for the diagnosis made can be found in which portion of the soap note | plan |
administrative data in the medical record includes | demographics; insurance; correspondence; legal |
clinical data in the medical record includes | medical history; physical exam;progress notes; medication record;phone reports; education sessions;lab documents; diagnostic reports; consults; reports from other services and institutions;flow sheets |
features of the EMR | time efficient;better organization;communication between practices |
pitfalls of the EMR | cost of software;training time and costs; system goes down; risk of private information being accessed |
the push for the EMR was put forth by which president and was to be instituted by what year | President Bush by 2014 |
security measures to ensure HIPPA compliance | back up files; encrypted passwords; restrict access to sites; change passwords on a regular basis |
medical record rention | 7-10 years |
proper disposal of paper medical records is done by | shredding |
documentation do's | correct chart; document all encounters; chart thoroughly; chart accurately; correct spelling; date and time each entry; legible;use standard abbreviations |
approved closing signature on medical records includes | first and last name followed by credentials |
documentation dont's | Don't: procrastinate;diagnosis;document for someone else; alter records; allow someone else to document for you |
reason patient is being seen | chief complaint |
CC should be written in what | the patients own words |
elaborates on patients progress between visits | progress note |
documenting lab procedures should include | type of specimen;source specimen was obtained from; test performed in house or sent out |
documenting in office procedures should include | name of test/procedure;where it was performed;results;who ordered the test |
making corrections in a medical reocrd | draw a single line through the error, your intitals; enter correction |
educational sessions should be documented where in the chart | progress note or educational log |
refers to period of time that pt has experienced symptoms related to the CC | duration |
exchange of information between HCW and pt that promotes physical and emotional well being | therapeutic communication |
gestures, postures, facial expressions that communicate nonverbally with others | body language |
over ___% of what is percieved is the direct result of body language and tone of voice | 90 |
Helps convey compassion or concern when a pt is anxious or upset | touching |
preparation;greeting and introduction;body;conclusion | stages of the pt interview |
always address adult pt by using their | title and last name |
this type of questioning is the most effective during the pt interview | open-ended |
this type of questioning should be avoided except when following up on an open-ended question | closed ended |
using medical terminology; diagnosing; advising and offering false reassurance are examples of | ineffective interview techniques |
type of health history the covers the pt personal, family and social hx | comprehensive medical hx |
combination of the chief complaint and history of present illness | episodic medical history |
includes: previous health concerns, current health concerns,current medication list | personal medical hx |
UCD, previous medical illnesses, previous injuries, surgical procedures, and immunizations are part of past medical hx(PMH) review of systems and chief complaint are part of | current health concerns |
provides detailed information about present and past health of pt family members | family medical hx(FMH) |
current medications should include | prescriptions, OTC and supplements |
drug allergies should be documented in | red |
refers to lifestyle questions | social hx |
parts of the social hx include | alcohol, drugs, caffeine intake, smoking, diet, exercise,sexual practices |
series of symptoms that are related to the pt chief complaint | history of present illness(HPI) |
a 24 hour clock is referred to as | military time |
closing professional signature includes | first and last name with title |
this part of the complaint should always be in the patients own words | chief complaint (CC) |
questions r/t the CC such as: color;location;duration;size;associated S&S are known as | HPI: history of present illness |