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Mod G wk 2 lect-lab
CHAPTER 3.4.5.6
Question | Answer |
---|---|
COLLATING | Collect in one file all materials pertaining to a patient, and group this information by category for example, progress notes and laboratory reports |
CO-PAY | A medical insurance plan which requires the patient pay a designated amount or percentage of a billfor medical services or medicaton .collected at time of service the other 89% is paid by ins. comp |
DEMOGRAPHIC | Data relating to descriptive information such as age, gender ethmic background and educaton |
FACSIMILE (fax) | An electronically transmitted document containing print or graphic information. |
MEDICAL EMERGENCY | A patient condition which may be life-threatening if not treated |
NO-SHOW | Patient's failure to keep an appointment without notifying the physician's office personnel |
OVERBOOKING | The practice of scheduling more than one patient in the same time slot |
RECEPTIONIST | A physician's staff employee often a medical assistant, who greets and assists patients as they come in to the office. |
SCHEDULING SYSTEM | A method that is used in a particular physician's practice to provid efficient services |
CITATION | To quote an authority |
COLLEAGUE | A fellow member of a profession |
DISCRIMINATORY | To set someone apart or act with prejudice against a group |
GRIEVANCE | Real or imaginary wrong regarded as cause for complaint or resentment |
HONORARIUM | Small payment for a service |
PROBATIONARY PERIOD | A trial period during the early months of employnemt to see if there is a fit between the employeee and the position 3 months |
PROTOCOL | The standard(for behabior) |
SENIORITY | Refers to the person who has been with the organization longest |
SOLVENT | Having sufficient assets (money) to pay debts |
CPU | Central processing unit |
MICROCOMPUTER | Small computer systems desgined to be portable including desktop laptop notebook and handheld computers |
MICROPROCESSOR | A small chip that does the work of processing data in a microcomputer |
PROMPT | A reminder or hint to the user that some action must be taken by the user before processing of data can continue |
RAM | Random access memory |
ROM | Read only memory |
SOFTWARE | A set of sets of programed instructions that tell the computer hardware what to do in order to complete the required data processing |
ADA-Americans with disabilities act | The purpose of ADA is to provide a clear and comprehensive national mandate for the elimination of discrimination against individuals with disabilities |
CAUSTIC | Capable of burning or eating away tissue |
ERGONOMICS | The science that deals with people's performance and good healthe while carrying out job tasks operating office equipment and generally interacting in the work environment |
MANDATE | Require |
MORALE | Positive or negative state of mind of employees with relationship to their work or work environment(reguard to feeling or well being) |
DUTIES OF A RECEPTIONIST | 1-Greets and assist incoming pt. 2-opening office 3-assist.a new pt.with proper forms 4-maint.a clean,safe waiting room 6-mang. any disturbance in waiting room 7-handling medical emergancy 8-incoming tele.calls 9-to schedule return apt. |
systems approach to management | personnel management 2-financial management 3- scheduling 4-facility and equip management 5-comunication 6-legal 7-clinical |
primary reason to conduct a staff meeting | to open communication between staff and physician |
what is the Hardware of the computer | all parts of the computer that you can see or touch |
what is Software of the computer | set or sets of instruction s that allow the computer to perform its functions |
confidentiality of patient information when using a computer | pt. should never be able to see other pt. records |
primary purpose of employee evaluation | ? |
guidelines for safety in the office | ? |
what is RACE | R=rescue -remove pt. from vicinity of fire A=activare alarm to alert others C=cofine or contain fire by closing doors E=extinguish fire if safe to do so |
radiation safety,electical safety mechanical safety | 1-radiation badge, lead apron,gloves2-grounded equipment3-use instruction manual befor installing any equip. |
whatis medical waste | dangerous potentially infectious or radioactive waste.four major types are solid ,chemical, radioactive, infectious |
administrative equipment | calculator check writer, computer,word processor, laser printer, fax machine, dictation/transcription machine,telephone system ,scanner and copy machine |
Equipment included in a medical office | office furnishings, carpeting, typewriter, word processing equip.,computers,exam tables, refrig, and EKG equip. |
patient community resources | ? |
Primary purpose of the ADA | to provide a clear and comprehensive national mandate for the elimination of discrimination against individuals with disabilities |
what is ergonomics | the science that deals with people's performance and good health while carrying out job tasks, opening office equipment, and generally interacting in the work environment |
information in the Employee Policy Manual | employer relationship, the workenvironment, the expectations of the particular medical facility, describes the circumstances or grounds for dismissal, opolicies relating to dress codes, punctuality , office safety, the role of the employee in an emergency |
Disasters in the medical office | fire, flood, tornado, earthquake, or explosion |
Pathongens | Disease producing microorganisms |
Body Mechanics | Methods of standing and lifting in order to avoid injury and fagigue |
Caustic | Capable of burning or eating tissue away |
Parenteral | Medication route other than the alimentary canal |
Terminal Disease | A disease which is expected to end with death |
Virulent | relating to transmission of desease |
Citation | to quote an authority |
Discriminatory | To set someone apart ot act with perjudic against a group |
PATHOGENS (spelling) | P A T H O G E N S |
BODY MECHANICS (spelling) | B O D Y M E C H A N I C S |
CAUSTIC (spelling) | C A U S T I C |
INCIDENT REPORT (spelling) | I N C I D E N T R E P O R T |
MORALE (spelling) | M O R A L E |
PARENTERAL (spelling) | P A R E N T E R A L |
TERMINAL DISEASE (spelling) | T E R M I N A L D I S E A S E |
VIRULENT (spelling) | V I R U L E N T |
CITATION (SPELLING) | C I T A T I O N |
DISCRIMINATORY (spelling) | D I S C R I M I N A T O R Y |
PROTOCOL (spelling) | P R O T O C O L |
ing | injection |
Sig | directions |
STAT | immediately |
AD | right ear |
AU | both ears |
OS | left eye |
q | every |
caps | capsule |
vag | vaginally |
aq | water |
NYD | not yet diagnosed |
PI | present illness |
SS | signs & symptoms |
Sx | symptoms |
Tx | treatment |
Cx | cervix |
GI | gastrointestinal |
LE | lower extremity |
UE | upper extremity |
Cs | cervical spine |