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Think Win-Win
The Habit of Mutual Benefit
Question | Answer |
---|---|
Win-Lose means... | If you're high on courage and low on consideration, you're always trying to get ahead of others or be better than other people |
Lose-Win means... | If you're low on courage and high on consideration, you're insecure. |
Lose-Lose means... | If you can't win, nobody wins. You get revenge. |
Win-Win means... | You go for win-win or no deal. You're ready to walk away before someone loses. |
EBA means... | Emotional Bank Accounts |
A second deposit means... | Treat someone with kindness |
Keep promises. . | Don't say "I promise" if you can't keep your word |
Keep Confidences... | When someone shares something with you in confidence, keep it that way. |
Be loyal to the absent... | Avoid gossiping or backbiting |
Set clear expectations... | Don't leave things fuzzy. |
Apologize... | If you're in the wrong admit it. |
Forgive... | Learn to forgive and to forget so that you don't keep hurting yourself the way you were hurt. |