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Habit 4: Think Win-W

Module 11: Balance Courage and Consideration

TermDefinition
Main Point of Habit 4 Module 11 Habit 4: Think Win-Win is about building effective relationships with people by working for their benefit while you’re working for your own benefit. Also the essential to your meaningful life.
Basic principle of successful living You can’t win at life unless other people win too.
Paradigm of Habit 4 Win-Lose Lose-Win Lose-Lose Win-Wn
Win-Lose If you’re high in courage but low on consideration, your always trying to get ahead of others or be better than other people.
Lose-WIn If you’re low on courage and high on consideration, you’re insecure. You’re not brave enough to stand up for yourself.
Lose-Lose If you can’t win, nobody wins. You get revenge.
Win-Win Here you go for Win-Win or no deal. Balancing courage and consideration is the way to help others feel good and for you to feel good too.
Principles of people who think WIn-WIn or No Deal Courage and Consideration
Main Point of Habit 4 Module 12 Make deposits in other people’s emotional bank accounts (EBA). The key to making friends is to deposit acts of kindess and helpfulness in their EBA’s.
Deposits you can make Find out what a deposit is for the other person. Do small acts of kindness Keep promises Keep confidences Be loyal to the absent Set clear expectations Apologize Forgive
Find out what a deposit is for the other person What you think is a deposit for the other person may in fact be a withdrawal in their mind.
Do small acts of kindness A second deposit is to treat people with kindess.
Keep promises Nothing breaks the EBA faster than to break a serious promise.
Keep confidences When someone shares something with you in confidence, keep it that way.
Be loyal to the absent Avoid gossiping or back biting. If you bad mouth someone, the people listening to you will wonder if you’re doing the same to them behind their backs.
Set clear expectations Don’t leave things fuzzy.
Apologize If you’re in the wrong, admit it now.
Forgive Learn to forgive and to forget so that you don’t keep hurting yourself the way you were hurt.
Created by: Mboody
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