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Habit 4
Think Win-Win
Habit 4 | think win-win is about building effective relationships with people by working for their benefit while you are working for your own. |
win-lose mindset | high on courage low on consideration. these people are always trying to get ahead of others or be better than other people. you cant win unless other people lose. unsympathetic, inconsiderate and unkind. see life as a competition |
lose-win mindset | low on courage high on consideration. not brave enough to stand up for yourself. theses people bury a lot of feelings. easy for them to say yes and usually taken advantage of. |
lose-lose mindset | if you can't win nobody wins. you get revenge, also envy and criticize others. you don't care if you win or if others do. no courage to stand up for self. very inconsiderate and no courage |
win-win mindset | you are ready to walk away before somebody loses. balancing courage and consideration takes proactive patience. this is ideally where you want to be. |
E.B.A | emotional bank account think about your relationships as a bank account. when you do something that helps the relationship; that is a deposit. when you do something that hurts the relationship; that is a withdraw |
tips for making more deposits instead of withdraws | -find out what the deposit is for the other person -do small acts of kindness -keep promises -keep confidences -be loyal to the absent -set clear expectations -apologize and forgive |