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MOP211 Final Exam
Definition
Term | Definition |
---|---|
Accounts payable | The total amount owned by the practice to suppliers and other service providers for regular business expenses. |
Accounts receivable | The outstanding accounts or amounts still due from the patient or customer to the doctor. |
Aging report | Information on accounts are more than 30 days past due. |
Petty cash | Funds containing small amounts of cash used for minor expenses. |
Credit balance | Indicates that the amount paid is greater than was due or that the account is being paid in advance of service provided. |
Copayment | A specific amount the insured must pay toward the charge for professional service rendered at the time of service. |
Salary | A fixed amount paid on a regular basis for a prescribed period of time. |
Net pay | The actual amount of the paycheck after deductions. |
I-9 | Employment eligibility verification |
W-4 | Employee withholding allowance certificate |
Gross pay | Pay before deductions |
Deposit | Money put into an account; withdrawal-money removed form an account |
Savings account | A bank account from which the depositor can earn interest |
Currency | The name of cash |
Cashier's check | The purchasers pays the bank the full amount of the check and the bank writes a check on its own account payable to the party specified |
Certified check | The bank stamps the customer's own check and then holds the amount in reserve in the customer's account until the check is cashed |
Money order | Often used by individuals who do not have a checking account, they can be purchased for a fee from a credit union or post office. |
Stale check | A check presented long after it was written to be honor by the bank |
Payee | To whom a check is written to |
ABA number | Also referred to as the check routing symbol |
Endorsement | Signature on the back of a check |
Active listening | Participating in conversation with another person by repeating words and phrases or by giving approving or disapproving nods |
Perception | Awareness of one's own feelings and the feelings of others |
Interoffice communication | Informal memo-style that is specific to one concern |
Informational notes | Used for thank-you, congratulations or similar expressions; when desired |
Personal letter | Correspondence for travel agencies, mail-order catalogs, uniform or clothing suppliers and specialty shops |
Professional letter | Used to write to associates, licensing boards, and other physicians regarding issues. concerns affecting personal medical activities |
Form letter and templates | Referral, consultations, annual examination reminders, collection letters, school and work releases, suppliers of equipment and materials, and other correspondence necessary to the office operation. |
Information sheets | Also known as patient education, provide specific written instructions regarding the examinations and diagnostic tests performed in the office |
The almost instant exchange of information | |
Priority mail | Used to send documents, gifts, and merchandise |
Priority mail express | Money-back guaranteed service includes tracking and insurance up to $100. Sunday, holiday and early in the day delivery is available to many destinations for an additional fee |
First class mail | Speed to mail is 1-3 days, cost is based on weight and shape |
Standard post | Cost is based on weight, shape, and distance; speed of delivery is 2-8 days |
Media mail | Can mail 70 lbs. or less, speed is 2-8 days ; cost solely based on weight |
Certified mail | Provides proof of mailing at time of mailing at time, date, and time of delivery or attempted delivery. Return receipt can be added to confirmed delivery. |
Insured mail | Provides coverage against loss or damage up to $5,000. |
Registered mail | Provides maximum security. Insurance can be added up to $25,000. Fee based on value of item. |
Straight numeric filling | System in which files are arrange consecutively in ascending order, from the lowest number to the highest. |
Duplex numeric filing | Uses two or more sets of code numbers for records, with the sets separated by dashes, commas, periods or spaces. |
Chronological filing | Type of numeric arrangement, uses numeric dates as the indexing units; typically the order of units is year month and day |
Terminal digit filing | Considered to be the most efficient; the last digit is the primary unit used for filing proceeded by the middle and then the first digits in the number |
Subject filing | Used to file tax records, insurance policies, and cancel checks |
Middle digit filing | First units are filed by the middle digits followed by the extreme left side and the digits on the extreme right side |
Decimal numeric filing | Based on 10 general categories that are each further divided into 10 parts, which are then subdivided into 10 subunits |