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Think Win-Win

The Habit of Mutual Benefit

TermDefinition
Balance Courage and Consideration Build effective relationships by working with people for their benefit as well as my own.
Win-Win or no deal unless others win you don't win; balance.
Lose-Win low on courage and high on consideration; insecure.
Win-Lose high on courage low on consideration; proud.
Lose-Lose if you can't win nobody wins; revenge.
Where in the matrix is Lose-Win ? Bottom-Right of matrix.
Where in the matrix is Lose-Lose ? Bottom- Left of matrix.
Where in the matrix is Win-Lose ? Upper-Left of matrix.
where do you want to be in the matrix ? Upper-right in the Win-Win or No Deal.
Make deposits in other people (EBAs) deposits of kindness and helpfulness =stronger relationships, new friends
(EBAs)? Emotional Bank Accounts
Deposit or Withdrawal which one is it ? changes by the person and the act; a deposit of one may be a withdrawal from someone else.
what are Deposits ? kindness; small acts of kindness
what are Withdrawals? unkind, discourteous and disrespectful acts; opposite of deposits
keep from making withdrawals by and keep your balance by ? keep promises ,be loyal to the absent, apologize keep confidences, set clear expectations, forgive
Rule 1. for making deposits 1.a deposit only counts as a deposits if the other person see it as one.
Rule 2. for making deposits 2. it may take more than one deposits to make up for a one withdrawal.
Created by: badams7
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