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Habit 4 Study Guide
Flash Card Method
| Question | Answer |
|---|---|
| How can you think win-win? | By balancing courage and consideration as well as making deposits into other emotional bank accounts. |
| What quadrant would you be in if you were to think win-win or no deal? | The upper right quadrant. |
| What is the difference in making a deposit into someone's emotional bank account and making a withdrawal from it? | Making a deposit helps the relationship and making a withdrawal hurts it. |
| When does a deposit count? | Only when the other person see's it as such. Deposits are not the same for everyone. |
| Will making a deposit into someone's emotional bank make up for a withdarawl? | Possibly, but it may take more than one. |
| How can you make a deposit into someone's emotional bank account? | By doing small acts of kindness, keeping promises, setting clear expectations, apologizing and forgiving. |
| If you are in the bottom left quadrant, what does that mean. | You think lose-lose. You don't care if other people lose, nor do you have the courage to stand up for yourself. |
| What principles apply to Habit 4: Think win-win? | Courage and consideration. |
| When you apply the principles courage and consideration, what do you get? | More wins in life and better relationships. |
| If you think win-win what are you able to see? | That it is possible to win in such a way that others can win too. |
Created by:
ashleynj
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