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Habit 4
Seven Habits of Highly Effective College Students
| Question/Vocabulary | Answer/Definition |
|---|---|
| Think Win-Win is about _________ _________ _________. | building effective relationships with people by working for their benefit while you are working for your own benefit. |
| Why is thinking Win-Win essential to your meaningful life? | It’s a basic principle of successful living: You can’t win at life unless other people win, too. |
| A Win-Lose mind says, "___". | “I’m going to beat you no matter what.” |
| A Lose-Win mind says, "___". | “I always get stepped on.” |
| A Lose-Lose mind says, “___”. | “If I’m going down, you’re going down with me.” |
| A Win-Win mind says. "___". | “We’re going to win together.” |
| If you’re in the bottom-right corner [Lose-Win], you’re ___ in consideration and ___ in courage. | high, low |
| If you’re in the bottom-left corner [Lose-Lose], you’re ___ in both courage and consideration. | low |
| If you’re in the upper-left corner [Win-Lose], you’re ___ in consideration and ___ in courage. | low, high |
| If you’re in the upper-right corner [Win-Win], you’re ___ in consideration and courage. | high |
| Balancing courage and consideration takes ______ ______. | proactive patience |
| The key to making friends is to _____ in their Emotional Bank Accounts (and to avoid ______). | deposit acts of kindness and helpfulness; making withdrawals |
| When you do something that hurts the relationship, that’s a ____. | withdrawal |
| What you think is a _____ for the other person may in fact be a ______ in their mind. | deposit, withdrawal |
| When you do something that helps the relationship, that’s a _____. | deposit |
| A second deposit is to treat people with _____. | kindness |
| The opposite— the withdrawal—is to be ___, ___, and ___. | unkind, discourteous, disrespectful |
| Nothing bankrupts the EBA faster—even if the account has a huge balance— than to ______. | break a serious promise |
| When someone shares something with you in confidence, ______. | keep it that way |
| If you hear someone badmouthing a friend, ____ ____. | speak up |
| Set ___ expectations. | clear |
| If you’re in the wrong, admit it ___. Making excuses instead of making things better turns into an even bigger ___. | now; withdrawal |
| Learn to ___ and to ___ so that you don’t keep hurting yourself the way you were hurt. | forgive, forget |
| Rules for Making Deposits Two rules to remember for making deposits in the Emotional Bank Account: 1. A deposit is only a deposit if the other person sees it as a ___. | deposit |
| Rules for Making Deposits Two rules to remember for making deposits in the Emotional Bank Account: 2. It can take one or more ___ to make up for one withdrawal. | deposits |
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STUDZZZ
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