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Habit 4

Habit 4 Flashcards

QuestionAnswer
Module 11 is all about... Balancing courage and consideration
Three paradigms you should not consider... Thinking win-lose, lose-win, or lose-lose
Make a commitment to only engage in events that are a win-win or it's _______ No deal
Module 12 is all about... Making deposits in other people's emotional bank accounts
Deposits should be relatively small and calculated initially because... What is a deposit in your mind could very easily be seen as a withdrawal in the eyes of the recipient
Keep Promises Nothing drains the EBA of a friendship like breaking a promise. Think carefully before using "promise" and "commit"
Be Loyal to the Absent Speaking behind the backs of other in a negative manner is one of the easiest ways to lose friends and tarnish your image to others
Set Clear Expectations Not only should you set clear expectations of what you want from yourself and others, but clarifying them when you or someone else in unsure helps everyone get on the same page.
Do Small Acts of Kindness Doing small acts of kindness
Forgive Forgiveness is a huge part of thinking win-win. By forgiving and not holding grudges, you can give someone else another opportunity to show why they deserve to be in your circle
Apologize Apologizing immediately when your in the wrong shows that you can own up to your mistakes and do not need someone else to apologize first
Keep Confidences Keeping confidences to those who confide in you is the only appropriate thing to do. Before telling the confidences of others, imagine how you would feel if someone shared your confidences
Benefits of thinking win-win By only engaging in events that are win-win, you will naturally build relationships organically that are more symbiotic than if it were a win-lose or lose-lose
Created by: nchambers5
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