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Safety and standards
Red MOD Review
| Question | Answer |
|---|---|
| How can you keep a baby safe during an office visit? | - Keep eyes on baby when weighing - Never leave infant unattended - Remind caregiver to keep eyes on baby at all times - Keep dangerous objects out of babies reach |
| How can you keep young children safe during an office visit ? | - Watch for climbing hazards - Keep cupboards locked - Never allow them to be on an examination table unsupervised - Keep dangerous objects out of reach |
| What are some risk factors that may affect the elderly ? | - Visual and hearing impairment - Mobility impairment - Altered cognition - Fatigue - Overconfidence |
| How can you meet the environmental needs of your clients in a health office setting? | - Lighting - Noise level - Clean, dry floors -Clean spills immediately - Clean scattered books, magazines, toys etc. - Avoid loose scattered rugs - Do not rearrange furniture too often |
| What are clients entitled to when it comes to quality assurance in healthcare? | - Prompt treatment - Prompt reports - Accurate prescriptions - Reasonable waiting times - Directions regarding emergencies - Proper follow up |
| What is an incident report? | - Formal documentation of any lapse in acceptable procedure, protocol or policy that results in undesirable results. |
| What should an incident report include ? | - A summary - A detailed account of events - Date & time - Who was present/ Anyone else involved - Who was notified and when - Any untoward consequences - Any actions taken - An evaluation - Prevention recommendations |
| What are some frequently reviewed problems in hospitals ? | - Clients who are readmitted within a certain amount of days after discharge - Deaths in the hospital - Unscheduled returns to surgery - Hospital infections - Falls, medications errors and other irregularities |
| What are some trouble spots in the health office ? | - Prescription errors - Mislabeled specimens - Multiple needle sticks by staff - Frequent long waits - Inadequate/ delayed follow ups on abnormal test results - Delay in return of calls - Not answering phone is a reasonable time |
| What are the principles a quality assurance review should follow? | - Delegate a committee - Keep is positive - Actively involve all staff |
| What department is responsible for quality assurance in hospital/ health care facility ? | - Risk management/ Quality insurance |
| Who's responsible is quality assurance ? | - Employees and employers |
| What is quality assurance as it relates to healthcare? | - A systemic assessment to ensure that service are of the highest possible quality using existing resource. - Includes establishing, promoting and maintaining a safe occupational environment |
| What should clients expect when it comes to quality assurance ? | Excellence in: - Assessment - Diagnosis - Treatment - Ongoing care |
| Describe workers compensation | - Form of social insurance - Employers pay premiums - Benefits are paid to injured workers - Employees relinquish the right to sue - Promote health and safety - Consult and educate employers and employees - Monitor compliance with OHS regulatio |
Created by:
Demitreia
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