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Chapter 4
Chapter 4 Study Guide Flash Cards
Question | Answer |
---|---|
What habit is chapter 4 about? | Chapter 4 is about Habit 4: Think Win-WIn |
What is the first main point of habit 4? | Build effective relationships with people by working for their benefit as well as your own |
What are some principles of the first main point? | Courage and consideration |
What does the courage and consideration matrix show? | It shows depending on the level of courage and consideration if the action done is a Win-Lose, Lose-Win, Lose-Lose, or Win-Win |
Win-Lose Matrix | Always trying to get ahead of others by stepping on others Prideful, you want others to lose |
Lose-Win Matrix | Insecure, you don't speak for yourself, you get taken advantage of Victim mentality People pleaser |
Lose-Lose Matrix | If you can't win then nobody can Vengeful Put others down and yourself |
Win-Win Matrix | Both parties win Takes proactive patience |
What is the second main point of habit 4? | Making deposits in other peoples bank accounts |
What should you think your relationships as? | You should think of your relationships as bank accounts |
What would count as deposit or withdraw | Doing something positive for the relationship is a deposit and doing something negative is a withdraw |
How do you make a deposit in other peoples bank? | 1st step is to find out what counts as a positive from that other person in the relationship and make more of those |