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Chapter 4

Chapter 4 Study Guide Flash Cards

QuestionAnswer
What habit is chapter 4 about? Chapter 4 is about Habit 4: Think Win-WIn
What is the first main point of habit 4? Build effective relationships with people by working for their benefit as well as your own
What are some principles of the first main point? Courage and consideration
What does the courage and consideration matrix show? It shows depending on the level of courage and consideration if the action done is a Win-Lose, Lose-Win, Lose-Lose, or Win-Win
Win-Lose Matrix Always trying to get ahead of others by stepping on others Prideful, you want others to lose
Lose-Win Matrix Insecure, you don't speak for yourself, you get taken advantage of Victim mentality People pleaser
Lose-Lose Matrix If you can't win then nobody can Vengeful Put others down and yourself
Win-Win Matrix Both parties win Takes proactive patience
What is the second main point of habit 4? Making deposits in other peoples bank accounts
What should you think your relationships as? You should think of your relationships as bank accounts
What would count as deposit or withdraw Doing something positive for the relationship is a deposit and doing something negative is a withdraw
How do you make a deposit in other peoples bank? 1st step is to find out what counts as a positive from that other person in the relationship and make more of those
Created by: dtrejo
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