click below
click below
Normal Size Small Size show me how
Habit 4 Study Guide
PSYC 1300 - Heather Harris
Question | Answer |
---|---|
Habit 5 | Put First Things First |
Win-Lose Paradigm | "I'm going to beat you no matter what" |
Lose-Win Paradigm | "I always get stepped on." |
Lose-Lose Paradigm | "If I'm going down, you're going down with me." |
Win-Win or No Deal Paradigm | "We're going to win together." |
Matrix Location: Win-Lose | High Courage, Low Consideration |
Matrix Location: Lose-Win | Low Courage, High Consideration |
Matrix Location: Lose-Lose | Low Courage, Low Consideration |
Matrix Location: Win-Win or No Deal | High Courage, High Consideration |
EBA | Emotional Bank Account |
Two rules to remember for making deposits in the Emotional Bank Account: | A deposit is only a deposit if the other person sees it as one. It can take one or more deposits to make up for one withdrawal. |
Took you to lunch at a fast-food restaurant so you could talk about a school project you were working on. | Deposit |
Asked you to attend a class and take notes while they went away on a pleasure trip. | Withdrawal |
Posted a “happy birthday” message to you a month after your birthday. | Neutral |