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Habit 4
Habit 4: think win-win
Term | Definition |
---|---|
win-lose | high on courage, low in consideration; you can't win unless other people lose. |
lose-win | low on courage, high on consideration; you are insecure and may tend to have victim mentality. |
lose-lose | low courage, low consideration; if you can't win then nobody else gets to win. |
win-win | high courage and high consideration; help others feel good which makes you feel good too. |
Which matrix should we aim to be in? | win-win or no deal; balancing courage and consideration for others. |
What does it mean to make emotional deposits for others? | It means finding out what things benefit others, and taking action on those benefits by actively initiating them for/to them. This is making a deposit into others emotional bank accounts. |
What are some basic, easy examples that can help contribute making deposits in others emotional bank accounts? | do small acts of kindness, keep promises, keep confidence, be loyal o the absent, set clear expectations, apologize, and forgive. |