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Habit 4
Think Win-Win
Question | Answer |
---|---|
What does it mean to think win-lose? | You think in a prideful way. You can't win unless someone loses. |
What does it mean to think lose-win? | Not brave enough to stand up for yourself. You are low on courage and give up easily. |
What does it mean to think lose-lose? | If you can't win, no one can. You are always wanting revenge. |
What does it mean to think win-win? | You're ready to walk away before anyone loses. |
A kind of deposit that may be something as simple as a smile. | Small acts of kindness. |
Deposit. If you fail it will bankrupt the EBA faster than anything else. | Keep your promises. |
Being cautious of what you say about people. | Keep confidences. |
Be loyal to the absent. | If you hear someone badmouthing a friend, speak up. |
Set clear expectations. | Don't leave things fuzzy, ask for clarification. |
If you're in the wrong, admit it. | Apologize. Making excuses instead of making things right can create an even bigger withdrawal. |
Don't keep hurting yourself the way you were hurt. | Forgive people |
Rules for making a deposit. | 1. A deposit is only a deposit if it is seen as a deposit by the other person. 2. It can take one or more deposits to make up for a withdrawal. |