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Habit 4

Think WIN-WIN

TermDefinition
Habit 4: Think WIN-WIN Building effective relationships with people by working for their benefit as well as your own
Think WIN-WIN Unless other people Win with you, you don't truly win. Balancing courage and consideration
Think WIN-LOSE You can't win unless other people lose: You're always trying to get ahead of others or be better than other people.
Think LOSE-WIN You say yes too fast, are easily taken advantage of, and bury a lot of feelings. You have a permanent victim mentality.
Think LOSE-LOSE If you can't win, nobody wins. You get revenge, you envy and criticize others: You put other people down (and often yourself too).
EBA Emotional Bank Account (EBAs)
EBA Deposits Do small acts of kindness, Keep promises, Keep Confidences, Be loyal to the absent(no gossiping), Set clear expectations, Apologize, Forgive
Created by: asanchez44
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