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Think Win-Win
Do | Balance courage with consideration and make deposits in other people's Emotional Bank Accounts. |
Get | More "wins" in life and better relationships. |
See | It's possible to win in such a way that others can win too. |
Win-Lose | You're high on courage and low on consideration. You want to get ahead even if it means stepping on someone else to get there. You ultimately see life as a competition. You can't win unless other people lose. |
Lose-Win | You're low on courage and high on consideration, you're insecure. You have permanent victim mentality, and you're always looking for sympathy. You're eager to please and reluctant to stand up for yourself. |
Lose-Lose | If you can't win, nobody wins. You envy and criticize others. You don't care if other people lose, nor do you have the courage to stand up for yourself. You put other people down and often yourself too. |
Win-Win or No Deal | You're ready to walk away before someone loses, including yourself. Balancing courage and consideration is the way to help others and yourself feel good. |
Treat people with kindness. | Emotional Bank Account deposit |
Be unkind, discourteous, and disrespectful. | Emotional Bank Account withdrawal |
Keep Promises | Emotional Bank Account deposit |
Break a serious promise. | Emotional Bank Account withdrawal |
Gossip | Emotional Bank Account withdrawal |
Stick up for them. | Emotional Bank Account deposit |
Apologize | Emotional Bank Account deposit |
Make Excuses | Emotional Bank Account withdrawal |
Forgive | Emotional Bank Account deposit |
Emotional Bank Account | Make deposits of kindness and helpfulness into other people's Emotional Bank Accounts. |