click below
click below
Normal Size Small Size show me how
Habit 4
flashcard method
Question | Answer |
---|---|
win-lose mindset | High on courage and low on consideration, You can't win unless other people lose |
Lose-win mindset | low on courage and high on consideration you have a permanent victim mentality |
Lose-lose mindset | If you can't win no one can win You envy and criticize others |
Win-win or no deal | You're ready to walk away before someone loses including yourself |
What is a emotional deposit | Treating people with kindness, respect, keep promises, keep confidences , be loyal, set clear expectations, apologize, forgive |
What is a emotional withdrawal | Being unkind, disrespectful , being unloyalw, not keeping your word or promises, being unclear, holding grudges |