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COMP 3 WRITTEN
EXAM
| Question | Answer |
|---|---|
| A teletype (TTY) device, also known as a(n)_____ device for the deaf (TDD). is a specially designed telephone that helps hearing-impaired patients communicate with a medical office through a relay service. | Telecommunications |
| Children with ____ diseases should wait in an area away from well children to prevent transmission of illnesses | Contagious |
| In addition to body fluids and human tissue,____ waste includes any potentially hazardous waste generated in the treatment of patients, such as needles. | Infectious |
| Long-term use of computers, tablets, and cell phones can cause a disorder known as ___ ___ ___. | Computer vision syndrome |
| Mr. Philips, a new patient, arrives for his appointment and has his service dog with him. Because he needs your assistance in completing the required forms due to visual impairment, he is said to have a ____. | Disability |
| Patients in a medical practice are usually a diverse group of people. To make patients feel comfortable, the reception area should reflect aspects of their ___ backgrounds whenever possible. | Cultural |
| Some of the responsibilities of a medical ___ include greeting people, registering them, giving them directions, and answering the phone. | Receptionist |
| To prevent ___ against people with physical or mental handicaps, the Americans with Disabilities Act was enacted in 1990. | Discrimination |
| ___ is the federal agency that has developed guidelines for workplace safety in healthcare practices. | OSHA |
| A(n) ___ healthcare claim is one that is error-free and is accepted for processing by the payer. | Clean |
| Because Medicare pays 80% of approved charges and the patient is responsible for the remaining 20%, individuals enrolled in the Original Medicare Part B plan often buy additional insurance called a(n) ___ plan. | Medigap |
| Billing the patient for the difference between a higher usual fee and a lower allowed charge is called ___ billing. | Balance |
| CHIP allows states to provide health coverage to uninsured ___ in families that do not qualify for Medicaid but cannot afford private health insurance. | Children |
| Federal law requires employers to purchase and maintain a certain minimum amount of workers' ___ insurance for their employees. | Compensation |
| If your office submits paper claims, you should create and maintain a claims ___ to track the progress of submitted claims. | registration |
| The electronic claim transaction preferred by Medicare is the X12 837 Health Care Claim, commonly referred to as the ___ claim." | HIPAA |
| The health plan that pays for medical services is known as ___ ___ a payer. | Third party |
| The list of drugs approved by an insurance company is called an) ___. | Formulary |
| Under a Medicare managed care plan, the primary care physician (PCP) provides treatment and manages the patient's medical care through ___ and authorization to specialists when additional care is required. | Referrals |
| A physical examination form that is used during an "oral examination" to identify any signs or symptoms the patient may be experiencing or reveal information about an illness or condition is called a review of ____ of ROS. | Systems |
| Everything that is entered into the patient's health record by the medical assistant must be dated and ____. | initialed |
| Medical records must be written neatly and legibly, contain up-to-date information, and present a(n) ___ professional record of a patient's case. | Accurate |
| Part of creating timely and accurate records is maintaining a(n) ___ tone in your writing. | Professional |
| The ____ summary form generally includes a summary of the reason the patient entered the hospital; tests, procedures, or operations performed in the hospital; medications administered in the hospital; and the disposition or outcome of the case. | Discharge |
| The informed ____ form verifies that a patient understands the treatment offered and the possible outcomes or side effects of treatment. | Consent |
| The primary problem for which a patient comes to see the healthcare provider is known as the ___ complaint. | Chief |
| The specific information required of a population that must be obtained when a new patient makes an appointment with the office is _____. | Demographics |
| To reduce confusion in medical records, ____ are being used less often, except for those that are very clear in meaning | Abbreviations |
| When you release medical information, always send _____ unless the record will be used in a court case, in which case you should send the original records. | Copies |
| Aln) ___ diagnosis is used in addition to the primary diagnosis to describe another condition that also is affecting the patient at the time of the visit. | Secondary |
| ICD stands for "International ____ of Diseases." | Classification |
| In ICD-10, three-digit categories known as ___ are used for diseases, injuries, and symptoms | Rubrics |
| One of the original reasons for the ICD coding system was to classify patient morbidity (sickness) and ___ (death) statistics. | Mortality |
| Payment for inpatient claims are based on a system known as ___. | DRGs |
| The ICD coding system was originally created for the classification of patient ___ (sickness) and mortality statistics and to provide access for medical research, education, and administration. | Morbidity |
| The____ Index is organized by the condition, not by the body part in which it occurs. | Alphabetic |
| The primary condition for which a patient is receiving care is communicated to the third-party payer through a(n) ___ code on the healthcare claim. | Diagnosis |
| To assign a proper code for a neoplasm in ICD-10, the documentation must state whether it is benign, ____ in situ, or of uncertain behavior. | Malignant |
| Unlike outpatient coding, which uses the patient's primary diagnosis, hospital coding uses the ____ diagnosis, which is the condition that was chiefly responsible for the patient's admission to the hospital. | Principal |
| When "see" appears after a main term, you must look up the term that follows the word "see" in the index. This is an example of a ____. | Cross reference |
| When a practitioner does not document an exact diagnosis, outpatient coding rules require that unclear diagnosis be coded using the ____ that that led the patient to seek care, until an absolute diagnosis is made. | Symptoms |
| Patients' description of their medical problem is called their ____ complaint and is documented at each visit. | Chief |
| Care provided to unstable, critically ill patients that require constant bedside attention is known as _____ care. | Critical |
| Each procedure or service performed on or for a patient during a patient encounter is reported on healthcare claims using a(n) ____ code. | CPT or procedure |
| The CPT considers a patient ____ if that person has not received professional services from the practitioner within the last three years | New |
| The extent of the patient ___ taken is a key factor in determining the level of E/M codes selected. | History |
| The use of a(n) ___ with a CPT code shows that some special circumstance applies to the service or procedure the practitioner performed. | Modifier |
| When coding E/M from the CPT manual, you must first know whether the patient is new or ___ and where the services took place. | Established |
| You will locate procedure codes in the ___ manual | CPT |
| A(n) ___ account is an account with only one charge, usually for a small amount. | Single entry |
| A(n) _______ gives a person the legal right to handle financial matters for another person who is unable to do so. | Power of attorney |
| A(n) ______ is a kind of certificate of guaranteed payment that can be purchased from banks and post offices and from some convenience stores. | Money order |
| A(n) ____ or encounter form, includes the charges for each service rendered on that day, a request for payment or insurance copayment, and all the information for submitting an insurance claim. | Superbill |
| After receiving a check, immediately _____ it to prevent the check from being cashed if it is lost or stolen. | Endorse |
| Bills sent to patients that contain an itemized accounting of services performed, an indication of payments received from the patient or the patient's insurance, and an amount due to the practice are called ____ . | Statements |
| In order to be considered negotiable, a check must be signed by the ____. | Payer |
| Most medical offices collect ____ from patients who belong to managed care organizations at the time of the office visit. | Copayments |
| Most medical offices have a(n) ____ with the office name on it for patients who pay by check to ensure that the name of the practice is spelled correctly on the check. | Stamp |
| Most practices may use checks from a standard checkbook or ____ checks, which often come in a three-ring binder and provide a stub for recordkeeping. | Voucher |
| The money the medical practice must pay out to run the practice is called accounts ____. | Payable |
| The part of the accounting process known as ___ is the systematic recording of business transactions. | Bookkeeping |
| The person who has financial responsibility for a patient is known as the | Guarantor |
| The process of communicating the income and expenses of a business and its financial health is known as ____. | Accounting |
| The process of keeping a daily log of the patient charges and payments received from patients each day is called ____. | Journalizing |
| When a patient pays using a(n) _____ card, the money is immediately moved from the patient's bank account to the medical practice account. | Debit |
Created by:
evelynlarios1
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