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Habit 4
Question | Answer |
---|---|
What two things do people who think win-win live by? | The two principals: courage and consideration |
If you are in the lose-win category, what are you? | High in consideration and low in courage |
If you are in the lose-lose category, what are you? | Low in both courage and consideration |
If you are in the win-lose category, what are you? | Low in consideration and high in courage |
If you are in the win-win category, what are you? | High in both consideration and courage |
What are people who think win-win enjoy seeing? | Seeing other people succeed |
What are people who have a scarcity mentality threatened by? | Other people's successes, especially those close to them |
What do people who have a win-win abundance mentality happy for? | The accomplishments and successes of others |
What do people with a scarcity mentality try to do? | They try to take all the credit for successes |
What do people with an abundance mentality prefer to do? | Share the recognition and place credit where it is due |
What deposits should you make in other people's emotional bank account? | Find out what a deposit is for the other person, DO small acts of kindness, keep promises, be loyal, set clear expectations, apologize, give feedback, and forgive |