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EMT-5 Communication
Study Guide
Question | Answer |
---|---|
Base station | central EMS dispatch and coordination area |
Repeaters | Devices that receive transmissions from a low-powered source and rebroadcast them at another |
Encoder | device that breaks down sound waves into unique digital codes for radio transmission |
decoder | device that recognizes and responds to certain codes imposed on radio broadcasts |
Mobile data terminal | device mounted in an ambulance cab that receives and displays information on a screen |
SBAR | S-ituation: reason for call/patients chief complaint B-Background: medical history A-Assessment: pertinent subjective and objective findings R-Recommendation: what you're requesting for patient |
What is SBAR used for? | method of organizing communications about a patient |
communication | using verbal and nonverbal expressions as messages that are receiving and interpreted by others |
Encoding | converting information into a message |
Decoding | translating and interpreting a message |
Feedback | any info that an individual receives about his behavior |
Defense mechanisms | psychological coping strategies individuals use to protect themselves from unwanted feelings or thoughts |
Intimate Zone | space within less than 1.5 feet of an individual |
Gestures | nonverbal body movements that convey meaning to others |
Haptics | Study of touching. Can be one of most effective ways to help calm the patient and express your compassion and empathy |
open-ended questions | questions that allow the patient to respond in his own words |
closed questions | Questions that call for specific information from the patient |
Leading questions | Questions that suggest an answer |
Culture | thoughts, communications, actions, and values of a racial, ethnic, religious, or social group |
Ethnocentrism | view that one way of doing things is the right way and any other way is inferior |