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Access to EMS
Various methods of accessing Emergency Care
Question | Answer |
---|---|
911 | Routed through a Public Safety Answering Point Dispatchers can determine appropriate services to activate |
PSAP | Public Safety Answering Point |
Dispatcher | Usually trained in EMS, can offer direction or advice to caller while waiting for rescuer(s) to arrive |
Benefits of universal number | Often staffed by trained dispatchers Saves time Easily remembered |
Enhanced 911 | Enhanced 911 is a specialized system that can locate the address of the caller even if the caller is not able to provide it |
Non 911 | in some areas 911 is not available. Callers either dial a number to a dispatch center, or call directly to the service they need (police, fire, ambulance) |