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Think Win-Win

Quiz yourself by thinking what should be in each of the black spaces below before clicking on it to display the answer.
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Term
Definition
show You're always trying to be better than people, high on courage and low on consideration. For example, "I'm going to beat you no matter what."  
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Lose- Win   show
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Lose-Lose   show
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show You're willing to walk away before someone loses, including yourself. For example, "We're going to win together."  
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show When you do something that helps the relationship, that's a deposit. When you do something that hurts the relationship, that's a withdraw.  
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Do Small Acts of Kindness   show
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show Nothing bankrupts the EBA faster than breaking a serious promise.  
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Keep Confidences   show
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show Avoid gossip or backbiting.  
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Set Clear Expectations   show
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Apologize   show
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show Learn to forgive and to forget so that you don't keep hurting yourself the way you were hurt.  
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Created by: dpaita
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