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This is the study guide for habit 4 think win-win

Quiz yourself by thinking what should be in each of the black spaces below before clicking on it to display the answer.
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Question
Answer
What is win-lose?   show
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show Being low on courage and high on consideration. One that is letting others walk on top of the other and not sticking up for themselves.  
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show Being low on courage and low on consideration. If one can not win, nobody can win.  
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Win-Win or No Deal is?   show
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show Emotional Bank Account.  
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show An emotional bank account is where what people say or effects their emotions state stay. People can deposit kindness into peoples emotional bank account but also can hurt the others feelings and be mean and withdraw from the account.  
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show Small acts of kindness, keep promises, keep confidence, be loyal to your friend when they are not around, set clear expectations with the relationship, apologize and also forgive.  
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What are the two rules for making deposits?   show
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Why do I have to find out what a deposit is for somebody else?   show
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show A deposit makes the other person feel good, they feel valued and wanted. A withdraw hurts the other person and makes them feel unwanted or unvalued. Deposits are good things to do while withdraws are bad and should be avoided  
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Created by: Nina2020
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