Think Win-Win
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
Help!
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| Module 11 - Balance Courage and Consideration | Build effective relationships working for their benefit as well as my own.
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| Win - Win | Other people win with you
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| Win - Lose | Always trying to get ahead of others
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| Lose - win | Victim personality, looking for sympathy
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| Lose - Lose | If I can't win, nobody wins
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| Win-Win or No Deal | Win together
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| Courage and Consideration Matrix |
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| Lose - Win | High consideration / low courage
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| Lose - Lose | Low consideration and courage
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| Win - Lose | Low consideration / high courage
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| Win-Win or No Deal | High consideration and courage
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| Module 12 - Make Emotional Deposits | Deposits of kindness and helpfulness into other people's EBA
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| Find out what a deposit is for the Other Person | Otherwise it could be a withdrawal
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| Small Acts of Kindness is? | Treating people with kindness
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| What bankrupts the EBA? | Not keeping promises
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| Keep Confidences | Keep it confident
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| Be Loyal to the Absent | Avoid gossip / Stick up for people
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| Set Clear Expectations | Be clear and follow through
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| Apologize | Admit if you are wrong
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| Forgive | Don't let yesterday hold your tomorrow hostage
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Review the information in the table. When you are ready to quiz yourself you can hide individual columns or the entire table. Then you can click on the empty cells to reveal the answer. Try to recall what will be displayed before clicking the empty cell.
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To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
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Created by:
Nancy Chacon
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