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Habit 4

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Question
Answer
What two things do people who think win-win live by?   The two principals: courage and consideration  
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If you are in the lose-win category, what are you?   High in consideration and low in courage  
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If you are in the lose-lose category, what are you?   Low in both courage and consideration  
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If you are in the win-lose category, what are you?   Low in consideration and high in courage  
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If you are in the win-win category, what are you?   High in both consideration and courage  
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What are people who think win-win enjoy seeing?   Seeing other people succeed  
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What are people who have a scarcity mentality threatened by?   Other people's successes, especially those close to them  
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What do people who have a win-win abundance mentality happy for?   The accomplishments and successes of others  
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What do people with a scarcity mentality try to do?   They try to take all the credit for successes  
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What do people with an abundance mentality prefer to do?   Share the recognition and place credit where it is due  
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What deposits should you make in other people's emotional bank account?   Find out what a deposit is for the other person, DO small acts of kindness, keep promises, be loyal, set clear expectations, apologize, give feedback, and forgive  
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