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Flashcards

Quiz yourself by thinking what should be in each of the black spaces below before clicking on it to display the answer.
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Term
Definition
show Helps patient navigate complex healthcare world  
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show To raise standards of medical assisting to higher professional level  
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Ever Certified Medical Assistant (CMA) must re certify every...   show
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show Patients with less than six months to live  
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show 9-12 years  
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show Older patients  
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Nuclear medicine uses   show
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show Cancer patients  
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show Children, teens, and young adults  
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Acupuncturist   show
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A Nurse Practitioner can work   show
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American Hospital Association   show
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show The ability to learn, retain, and process information  
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Integrity   show
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Patient advocacy   show
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show Is gained through study and experience  
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Hard Skills   show
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Soft skills   show
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show The message, a source, and a receiver  
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show Actively being involved in the process  
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show Being firm but not aggressive  
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show All lines flush left  
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Modified-Block Style   show
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show Modifies full block by leaving off salutation and complimentary close  
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show Involves deciding which calls are put through immediately and which calls are handled by taking a message and offering a callback  
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show Completeness, clarity, conciseness, courtesy, cohesiveness  
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show demographics, description of needed action, message, initials  
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Telephone etiquette   show
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show Telecommunication devices for the deaf  
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show The patient or directly from the pharmacy  
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