Exam 1
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Name the 3 attributions found in the dynamics of trust model | show 🗑
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What are CBMs? | show 🗑
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show | Observe a person's behavior, decide if the behavior is a result of something about th eperson or about the situation.
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show | external or internal factores (according to Heider, 1958)
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show | All subjects watch tape of a student giving a pro-Castro Speech. Some told it was by choice, and some told it was an assignment. Then subjects are told to rate the student's Castro position.
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What were the results of the Jones/Harris Castro study? | show 🗑
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What is a fundamental attribution error? | show 🗑
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Name the 3 dimensions of Attribution Theory: | show 🗑
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What are some aspects of "liking" in the attribution theory? | show 🗑
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show | Reward or Punishment
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What are the two types of face needs? | show 🗑
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show | Fellowship face (included); competence face (respected)
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show | Autonomy
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show | Hedging or hinting; cognitive disclaimer (I don't mean to be rude); credentialing (I'm your friend)
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show | Sin license (This is such an important client); appeal for suspended judgment (hear me out)
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show | Negative politeness - respects need for autonomy (it's your decision, but...); positive politeness - respects need for approval (this is really good, but...)
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show | Perception checking and repair rituals
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show | excuses, justifications, apologies
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Name 2 out of 5 problems with face in conflicts: | show 🗑
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show | Turns attention away from more tangible concerns
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show | Increases the lidelihood of impasse; encourages an all-or-nothing approach
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show | Turn attention away from group task
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Resisting intimidation may be seen as | show 🗑
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Devising face-saving rationales may be | show 🗑
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