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Exam 1

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Question
Answer
Name the 3 attributions found in the dynamics of trust model   show
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What are CBMs?   show
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show Observe a person's behavior, decide if the behavior is a result of something about th eperson or about the situation.  
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show external or internal factores (according to Heider, 1958)  
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show All subjects watch tape of a student giving a pro-Castro Speech. Some told it was by choice, and some told it was an assignment. Then subjects are told to rate the student's Castro position.  
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What were the results of the Jones/Harris Castro study?   show
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What is a fundamental attribution error?   show
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Name the 3 dimensions of Attribution Theory:   show
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What are some aspects of "liking" in the attribution theory?   show
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show Reward or Punishment  
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What are the two types of face needs?   show
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show Fellowship face (included); competence face (respected)  
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show Autonomy  
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show Hedging or hinting; cognitive disclaimer (I don't mean to be rude); credentialing (I'm your friend)  
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show Sin license (This is such an important client); appeal for suspended judgment (hear me out)  
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show Negative politeness - respects need for autonomy (it's your decision, but...); positive politeness - respects need for approval (this is really good, but...)  
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show Perception checking and repair rituals  
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show excuses, justifications, apologies  
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Name 2 out of 5 problems with face in conflicts:   show
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show Turns attention away from more tangible concerns  
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show Increases the lidelihood of impasse; encourages an all-or-nothing approach  
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show Turn attention away from group task  
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Resisting intimidation may be seen as   show
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Devising face-saving rationales may be   show
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Created by: MNA
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