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Chapters 20 & 21 Test

Enter the letter for the matching Answers
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1.
Billing System-Monthly
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2.
Collection of fees at the time of service-recommended ratio
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3.
Legal and ethical guidelines for making collection calls.
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4.
W-4 Form
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5.
What hinders collections of fees?
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6.
Patient Aging Accounts
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7.
Computerization
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8.
Fixed Costs vs. Variable Costs
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9.
Preventing collection problems
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10.
Death of a patient
A.
Inform the patient of the payment policy at the first encounter. This is the health professional fiscal responsibility.
B.
Sending people to collections.
C.
3. In most states, a debtor may be contacted only between 8am and 8pm.
D.
Employee's Withholding Allowance Certificate, completed by all employees.
E.
Minimum ratio of 90% for collection of fees.
F.
Collection of fees must be directed to the executor of the estate or the one responsible for overseeing the estate.
G.
Fixed cost are costs that do not vary in total as the number of patients vary. Variable costs are those that vary in direct proportion to patient volume such as clinical supplies and laboratory procedures.
H.
A system in which all accouts are billed at the same time each month.
I.
Statements are generated by the computer. Provide a means to manipulate more information.
J.
Sending to collection agency
Type the Study Guide Chapters 20 & 21 that corresponds to the displayed Answers.
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11.
Defines the period in which legal action may take place.
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12.
Staggers bills during the month and is a flexible system for large practices.
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13.
Measure the speed in which outstanding accounts are paid. Current Accounts Receivable divided by Average Monthly Gross Charges.
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14.
Gauges the effectiveness of the ambulatory care setting's billing practices. Total Amount Collected this Month divided by Total Monthly Charges minus adjustments.
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15.
Sent to the patient after 3 months.
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16.
According to the Truth-In-Lending Act, requires providers to submit in writing charges of interest to a patient's account. Payment for medical services in more than 4 installments.
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17.
Payer of last resort.
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18.
Handles cases that involved only limited amount of debt.
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19.
Time frame payment received in the office. Recommended billing policy/practice.
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20.
A patient declares bankruptcy to all debtors and is allowed to clear all debts and start fresh. Statements may no longer be sent nor any attempt be made to collect delinquent accounts.

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