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Chapter 22
Business Practices
| Question | Answer |
|---|---|
| Places a practitioner can get experience | Health club, resort hotel or spa, cruise ship, medical facility, freelance professional |
| Advantages of being an employee | Facility, supplies, scheduling and reception provided, steady paycheck, employee benefits vac, sick health insurance |
| Disadvantage to home business | restricts privacy, keep clean and sanitary, zoning regulations |
| Most people who succeed in personal service business gain experience by learning while working for someone else | True |
| Short general statement of the main focus of the business | Mission Statement |
| Theme derived from dreams and ideals and clarifying them allows you to direct your energies | Purpose |
| Individual owner and carry all expenses, obligations, liabilities and assets | Sole Proprietor |
| Business setup subject to state regulation and taxation. A charter must be obtained from the state in which the corporation operates | Corporation |
| Form of legal entity something between a partnership and a corporation | Limited liability companies |
| LLC profit and losses from business are divided among the owner and recorded on their individual income tax returns | True |
| A building site should be located in good location buy in good condition and pleasing to your clients, fits your image and is properly zoned and within you budget. | True |
| Fictitious name statement (DBA) - DOING BUSINESS AS | Required if business name is different from owners name- so no one else can use name - file with county clerk office |
| Employers Identification number (EIN) - | Federal tax ID - contact IRS |
| A standard of acceptable and professional behaviour by which a person conducts business | Ethics |
| How do you determine your fees | Look at others in work area |
| If your phone is a business phone (must pay business rates) then entire bill is tax deductible | True |
| Purpose of a business account | Keep separate from personal account |
| Summary of all cash receipts or invoices. Most important document you have | Income ledger |
| An expenditure that's not considered an expense is | Owners expense or salary paid to yourself |
| An income statement or profit/loss statement ( P & L) | Summary of income and disbursement of registers for particular period ie. monthly/quarterly/annually |
| Keep all receipts of expenditures related to business and record in the monthly disbursement ledger. | True |
| How long do you keep all reciepts | Minimum 7 years |
| Record of moneys owed to you by other persons/businesses | Accounts receivable |
| Money you owe to other persons/businesses | Accounts Payable |
| Items and equipment purchased to be used in the business for more than a year | Business Assets |
| How long do you keep ledgers, canceled checks etc | 7 years |
| How long do you keep Tax returns | Indefinitely |
| How long do you keep real estate/business contracts | Indefinitely |
| Which of the following best describes how boundaries function | In constant flux |
| Which of the following is the most appropriate signal that a clients boundaries have been crosssed | Changes in communication style |
| Which of the following best describes why dual relationships involving family members tend to be among the most challenging | Frequently expect to be treated differently than a usual client |
| When considering hugging client a practitioner should be sure that | Its is okay with the client and there is therapeutic benefit |
| Which of the following best describe why non-fraternization policies are important | Power differential that exist between teachers and students |
| Which of the following best describes what is happening when a practitioner gives a client the kind of treatment the practitioner wants | Projecting her issues onto the clients |
| Which of the following is the most appropriate way to communicate respect for client/practitioner boundaries | Admit to mistakes openly and honestly without defensiveness |
| The ...... is summary of all cash receipts or invoices | Income ledger |
| An expenditure that is not considered an expense on your business ledger is | The owner's expense |
| Which of th e following is most important to remember when engaging a client in a conversation over concerns when expressed nonverbally | Asking simple yes or no questions rarly produces effective communication of concerns |
| If a practitioner is concerned that a client may break an agreement in the future which of the following is the most appropriate action for the practitioner to take | Ongoing reminders |
| Touch and gender concerns mean both male and female praactioners | Have to overcome cultural stereotypes to best practice their bodywork |
| Choose the false statement | It's acceptable to date a client following a session if it is agreed upon by both parties that they want to end the therapeutic relationship and begin a romantic relationship |
| In the therapeutic setting which of the following best describes that impact of the power differential on sexual activit | A client cannot give consent to sexual activity and therefore a practitioner engages in sexual activity with a client is sexually violating the client |
| Which of the following best defines Standards of Practice | Principle of practice and quality of care |
| For informed consent to be valid the client must not only be informed about treatment but also | Agree to it |
| Which of the following best describes the key element when working in a structured envoronment | Document everything completely, accurately and as directed |
| Which of the following best describes what practitioners in spa settings are sometimes surprised to find | Practitioners have to market and sell their own services to be successulf |
| When working for a company even if it's sometimes frustrating and uncomfortable it's actually in the best interest of the practioner to | Follow company procedures so that the can create a defense in case of client complaint |
| Which of the following is not an allowable deduction for income tax purposes | Revenue |
| Which of the following is a common ethical problem for theapist who don't charge enough for their servivce | Experience feeling of resentment and begin to justify lapses in their own standards. |
| Which of the following describes the biggest ethical concern regarding gratutities | Transference can make the acceptance of gratities unwise or unethical |
| Which of the following is an ethical concern of selling gift certificates | The expiration date is set so early that redemption is less likely |
| A practitioner takes a weekend class to learn shiatsu for the first times, which of the following best describes here practice of shiasu when returing to work | incorporates elements of shiatsu |
| Which of the following is true with regards to malpractice suits | They are hinged on fore elements, including a duty of care owed by a practitioner to a client |
| Which of the following best describes what an employer can be held liable for an employees negligence | Employers are assumed to have control over the employee while the employee is at work |
| Which of the following is the best course of action to protect practitioners against potential litigation by a needy client | Use open direct communication |
| After one month of successful weekly treatment and client begins asking the practitioner to go to lunch with him. The practitioner is attracted to the client what should they do | Seek supervision to explore her feelings about the client so an appropriate decsions can be made |
| Which of the following type of coach can best help to achieve a successful balance between personal and work goals | Life coach |
| Which of the following approaches to bodywork is the most beneficial for clients who have experienced trauma and or abuse in teh past | Helps teach the client how to handle emotions related to trauma and abuse in a safe envorionment |
| The best way to support a client after a session is to | Let the;m know what to expect following a session |
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