Help
Options
Didn't know it?
click below
click below
Knew it?
click below
click below
Don't Know
Remaining cards (0)
Know
retry
shuffle
restart
0:00
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.
Normal Size Small Size show me how
Normal Size Small Size show me how
Counselling
Counselling Midterm #1
| Term | Definition |
|---|---|
| ETHICS | THE PRINCIPLES AND RULES OF ACCEPTABLE OR PROPER CONDUCT. DEFINE THE LIMITS OF PERMISSIBLE BEHAVIOUR |
| DUAL RELATIONSHIP | A RELATIONSHIP IN WHICH THERE IS BOTH A COUNSELLING RELATIONSHIP & ANOTHER TYPE OF RELATIONSHIP (E.G. FRIENDSHIP) |
| ABSOLUTE CONFIDENTIALITY | AN ASSURANCE THAT CLIENT DISCLOSURES ARE NOT SHARED WITH ANYONE |
| RELATIVE CONFIDENTIALITY | THE ASSUMPTION THAT CLIENT DISCLOSURES MAY BE SHARED WITHIN THE AGENCY WITH SUPERVISORS OR COLLEAGUES - OUTSIDE THE AGENCY W/ CLIENT PERMISSION - OR BECAUSE OF LEGAL REQUIREMENTS (E.G. CHILD ABUSE LEGISLATION) |
| DUTY TO WARN | THE PROFESSIONAL RESPONSIBILITY THAT COUNSELLORS HAVE TO INFORM PEOPLE WHOM THEY BELIEVE A CLIENT MAY HARM |
| 2 CORE COUNSELLING VALUES | 1) DIGNITY & WORTH OF PEOPLE 2) CLIENT'S RIGHT TO SELF-DETERMINATION |
| VALUES | WHAT INDIVIDUALS OR GROUPS CONSIDER IMPORTANT OR WORTH WHILE |
| SELF-DETERMINATION | THE PRINCIPLE THAT PROMOTES THE RIGHTS OF CLIENTS TO HAVE AUTONOMY AND FREEDOM OF CHOICE |
| ETHICAL DILEMMA | A SITUATION INVOLVING COMPETING OR CONFLICTING VALUES OR PRINCIPLES |
| 5 ETHICAL RULES | 1) AUTONOMY 2) BENEFICENCE 3) NONMALEFICENCE 4) JUSTICE 5) FIDELITY |
| MODEL FOR RESOLVING ETHICAL DILEMMAS | 1) GATHER FACTS 2) IDENTIFY ETHICAL ISSUES & POTENTIAL VIOLATIONS 3) IDENTIFY & EVALUATE OPTIONS & STRATEGIES 4) TAKE ACTION |
| ASSUMPTIONS | DISTORTIONS OR FALSE CONCLUSIONS BASED ON SIMPLISTIC REASONING, INCOMPLETE INFORMATION, OR BIAS |
| 2 BASIC SELF AWARENESS QUESTIONS | 1) WHO AM I? 2) HOW DO OTHERS SEE ME? |
| DEFENCE MECHANISM | MENTAL PROCESS THAT SHIELDS A PERSON FROM UNDESIRABLE OR UNACCEPTABLE THOUGHTS, FEELINGS OR CONCLUSIONS - THAT IF ACCEPTED WOULD CREATE ANXIETY OR CHALLENGE ONE'S SENSE OF SELF |
| COUNSELLING | A PROCESS OF HELPING CLIENTS TO LERN SKLLS, DEAL W/ FEELINGS & MANAGE PROBLEMS |
| 3 VARIABLES THAT DEFINE COUNSELLING | 1) NEEDS/WANTS OF CLIENTS 2) THE MANDATE OF THE COUNSELLING SETTING 3) EXPERTISE/COMPETENCE OF THE COUNSELLOR |
| INTERVIEWING | ACQUIRING AND ORGANIZING RELEVANT INFORMATION USING ACTIVE LISTENING SKILLS, INCLUDING: ATTENDING, SILENCE, PARAPHRASING, SUMMARIZING, QUESTIONING & EMPATH |
| PSYCHOTHERAPY | ADVANCED COUNSELLING TARGETING SEVERE EMOTIONAL OR BEHAVIOURAL DIFFICULTIES OR DISORDERS |
| VERSATILITY | THE NEED FOR COUNSELLORS TO DEVELOP A BROAD RANGE OF SKILLS SO THEY CAN ADAPT THEIR APPROACH TO FIT THE CLIENT |
| SKILL CLUSTERS | CATEGORIES OF SKILLS BASED ON THEIR INTENDED PURPOSE OR HELPING ACTIVITY |
| RELATIONSHIP-BUILDING SKILLS | TOOLS FOR ENGAGING CLIENTS & DEVELOPING TRUST |
| CORE CONDITIONS | 1) WARMTH 2) EMPATHY 3) POSITIVE REGARD 4) GENUINENESS |
| CONGRUENCE | THE CAPACITY TO BE REAL & CONSISTENT W/ CLIENTS BY MATCHING BEHAVIOUR, FEELINGS & ACTIONS |
| GENUINESS | A MEASURE OF HOW AUTHENTIC OR REAL ONE IS IN A RELATIONSHIP |
| EMPATHY | THE ABILITY TO ACCURATELY UNDERSTAND THE EMOTIONAL PERSPECTIVE OF ANOTHER PERSON (I.E. PUT YOURSELF IN THEIR SHOES) |
| POSITIVE REGARD | THE ABILITY TO RECOGNIZE THE INHERENT WORTH OF PEOPLE |
| ACTIVE LISTENING | TERM USED TO DESCRIBE A CLUSTER OF SKILLS THAT ARE USED TO INCREASE THE ACCURACY OF UNDERSTANDING. |
| ATTENDING | THE WAY COUNSELLORS COMMUNICATE TO THEIR CLIENTS THAT THEY ARE READY, WILLING & ABLE TO LISTEN. CAN BE VERBAL, NON-VERBAL & ATTITUDINAL CUES |
| PARAPHRASING | A NONJUDGMENTAL RESTATEMENT OF THE CLIENT'S WORDS & IDEAS IN THE COUNSELLOR'S OWN WORDS |
| SUMMARIZING | A WAY OF CONDENSING CONTENT |
| RELATIONSHIP CONTRACTING | NEGOTIATING THE INTENDED PURPOSE OF THE COUNSELLING RELATIONSHIP, INCLUDING AGREEING ON THE EXPECTED ROLES OF BOTH COUNSELLOR & CLIENT |
| SESSIONAL CONTRACT | AN AGREEMENT BETWEEN COUNSELLOR & CLIENT REGARDING THE TOPIC & EXPECTED OUTCOME OF AN INTERVIEW OR SESSION |
| ANTICAPATORY CONTRACT | AN AGREEMENT BETWEEN COUNSELLOR & CLIENT THAT PLANS FOR PREDICTABLE EVENTS & HOW THEY WILL BE HANDLED IF THEY ARISE |
| IMMEDIACY | A TOOL FOR EXPLOREING, EVALUATIONG & DEEPENING A COUNSELLING RELATIONSHIP. BY ADDRESSING PROBLEMS/FEELINGS WHEN THEY ARISE BEFORE THEY CAN HAVE A NEGATIVE IMPACT ON THE RAPPORT |
| DIRECTIVES | SHORT STATEMENTS THAT PROVIDE DIRECTION TO CLIENTS ON TOPICS, INFORMATION & PACE (E.G. "TELL ME MORE") |
| SIMPLE ENCOURAGERS | SHORT PHRASES & GESTURES THAT ENCOURAGE CLIENTS TO CONTINUE W/ THEIR STORIES (E.G. HEAD NODS, "UH HUH") |
| EMPOWERING SKILLS | SKILLS USED TO HELP CLIENTS DEVELOP CONFIDENCE, SELF-ESTEEM, & CONTROL OVER THEIR LIVES |
| STRENGTHS APPROACH | COUNSELLING APPROACH THAT ASSUMES THE INHERENT CAPACITY OF PEOPLE. INDIVIDUALS/COMMUNITIES ARE SEEN TO HAVE ASSETS/RESOURCES THAT CAN BE MOBILIZED FOR PROBLEM SOLVING |
| CHALLENGING SKILLS | SKILLS USED TO ENCOURAGE CLIENTS TO CRITICALLY EVALUATE THEIR BEHAVIOUR & IDEAS |
| CONFRONTATION | COUNSELLING INITIATIVES THAT CHALLENGE CLIENTS TO CRITICALLY EXAMINE THEIR ACTIONS AND/OR CONSIDER OTHER VIEWPOINTS |
| SELF-AWARENESS | THE PROCESS OF BECOMING ALERT & KNOWLEDGEABLE ABOUT ONE'S OWN WAY OF THINKING, ACTING & FEELING |
| ACTION PLANNING | HELPING CLIENTS MAKE CHANGES IN THEIR LIVES - INVOLVES SETTING GOALS, IDENTIFYING STRATEGIES FOR CHANGE & DEVELOPING PLANS FOR REACHING GOALS |
| PHASES OF COUNSELLING | 1 )PRELIMINARY 2) BEGINNING 3) ACTION 4) ENDING |
| CATHARSIS | AN EMOTIONAL RELEASE OF FEELINGS ABOUT PAST OR CURRENT EXPERIENCES THAT RESULTS IN A POWERFUL RELEASE OF PENT-UP FEELINGS, |
| BURNOUT | A STATE OF EMOTIONAL, MENTAL & PHYSICAL EXHAUSTING THAT REDUCES OR PREVENTS PEOPLE FROM PERFORMING THEIR JOB |
| VICARIOUS TRAUMA | AN OCCUPATIONAL HAZARD FOR PEOPLE IN HELPING PROFESSIONS, WHERE THEY DEVELOP THE SAME SYMPTOMS AS THEIR CLIENTS WHO HAVE BEEN TRAUMATIZED |
| PSEUDO-COUNSELLING | A PROCESS WHERE THE WORKER & CLIENT ENGAGE IN CONVESATIONS THAT ARE EMPTY & INVOLVES EXPLORATION OF IRRELEVANT ISSUES |
| RESCUING | BANDAIDING... COUNSELLOR'S ACTIONS THAT PREVENT OR PROTECT A CLIENT FROM DEALING WITH ISSUES OR FEELINGS |
| COUNSELLING RELATIONSHIP | A TIME-LIMITED PERIOD OF CONSULTATION BETWEEN A COUNSELLOR & A CLIENT DEDICATED TO ACHIEVING A DEFINED GOAL |
| WARMTH | AN EXPRESSION OF NONPOSSESSIVE CARING THAT REQUIRES GENUINENESS & INVOLVEMENT, THE ACCEPTANCE OF THE EQUAL WORTH OF OTHERS & AVOIDANCE OF BLAMING |
| WORK CONTRACT | AN AGREEMENT THAT SPECIFIES THE INTENDED GOALS OR OUTCOME OF COUNSELLING |
| DEPENDENT RELATIONSHIP | A COUNSELLING RELATIONSHIP IN WHICH CLIENTS BECOME OVERLY RELIANT ON THEIR COUNSELLORS FOR DECISION MAKING. |
| I-STATEMENTS | CLEAR ASSERTIONS ABOUT PERSONAL FEELINGS OR REACTIONS THAT DO NOT BLAME OR JUDGE OTHERS |
| TRANSFERENCE | THE TENDENCY OF CLIENTS TO COMMUNICATE W/ THEIR COUNSELLORS IN THE SAME WAY THAT THEY COMMUNICATED TO SIGNIFICANT PEOPLE IN THEIR PAST |
| COUNTERTRANSFERENCE | THE POSITIVE OR NEGATIVE WISHES/FEELINGS OF THE COUNSELLOR UNCONSCIOUSLY DIRECTS OR TRANSFERS TO A CLIENT, STEMMING FROM HIS/HER OWN UNRESOLVED CONFLICTS |
| DOORKNOB COMMUNICATION | WHEN THE CLIENT BRINGS UP AN IMPORTANT ISSUE AT THE END OF THE INTERVIEW/RELATIONSHIP WHEN THERE IS LITTLE OR NO TIME TO ADDRESS THEM |
| THE LISTENING PROCESS | 1) HEARING & REMEMBERING VERBAL & NONVERBAL MESSAGES 2) SELECTING & SORTING INFORMATION, IDEAS & FEELINGS 3) UNDERSTANING MEANING & EMOTION 4) RESPONDING |
| SELECTIVE PERCEPTION | A TERM USED TO DESCRIBE THE NATURAL TENDENCY TO AVOID BEING OVERWHELMED BY INFORMATION BY SCREENING OUT MATERIAL THAT IS IRRELEVANT |
| KINESICS | THE STUDY OF BODY LANGUAGE (E.G. POSTURE, FACIAL EXPRESSIONS, GESTURES & EYE MOTION) |
| PROXEMICS | A TERM USED TO DESCRIBE HOW PEOPLE USE SPACE & DISTANCE IN SOCIAL BEHAVIOUR |
| METACOMMUNICATIONS | THE MESSAGE THAT IS HEARD (INTERPRETED) WHICH MAY DIFFER FROM THE WORDS SPOKEN OR THE INTENDED MESSAGE OF THE SPEAKER |
| ATTENDED SILENCE | COUNSELLOR SILENCE CHARACTERIZED BY MAKING EYE CONTACT, PHYSICALLY & PSYCHOLOGICALLY FOCUSING ON THE CLIENT & BEING SELF-DISCIPLINED TO MINIMIZE INTERNAL & EXTERNAL DISTRACTION |
| CONTENT SUMMARY | A SUMMARY THAT FOCUSES ON CONTENT & IS AN UNEDITED CONDENSING OF THE CLIENT'S WORDS |
| THEME SUMMARY | A SUMMARY THAT EDITS UNNECESSARY DETAIL & ATTEMPTS TO IDENTIFY KEY PATTERS AND AREAS OF URGENCY |
| L-I-V-E | AN ACRONYM THAT DESCRIBES THE 4 ESSENTIAL STEPS IN SUMMARIZING: 1) LISTEN 2) IDENTIFY 3) VERBALIZE 4) EVALUATE |
Created by:
d_bradley4
Popular Human Services sets