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Psych 1300 Habit 4
| Term | Definition |
|---|---|
| Win-Lose | High on courage and low on consideration. Always trying to get ahead of others or be better than other people. Proud. You can't win unless other people lose. |
| Lose- Win | Low on courage and high on consideration. Not brave enough to stick up for yourself. Easily get taken advantage of. Permanent victim mentality. |
| Lose-Lose | If you can't win, nobody wins. Vengeful, envious and critical. |
| Win-Win | Everybody wins or no deal. Balancing courage and consideration |
| Consideration | Think about what the other person wants before just assuming you know what they want. |
| Find out what a deposit is for the other person | Don't assume you know what a person wants or likes, it's easier for both parties to ask and be clear on what the person needs. |
| Do small acts of kindness | A simple smile or "Hello" can go a long way. |
| Keep promises | Don't put your emotional bank account in the negative by making empty promises that you never come through on. |
| Keep confidences | If someone shares a secret or confides in you, it's very important to keep that information to yourself. |
| Be loyal to the absent | Speak up if you hear someone talking bad about a friend. Avoid gossip. |
| Set clear expectations | Don't leave things fuzzy, always be clear on expectations and follow through. |
| Apologize | If you are in the wrong for something apologize immediately, prolonging an apology can just make matters worse or make a mountain out of a mole hill. |
| Forgive | "Don't let yesterday hold your tomorrow hostage." Learn to forgive and forget for that you can move on from the hurt. |
| EBA- Emotional bank account | Relationships are like bank accounts that you make emotional withdrawals and deposits. Deposits help the relationship while withdrawals are things that hurt the relationship. |