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Habit 4

Think Win-Win

QuestionAnswer
What is Module 11, Habit 4 about? Think Win-Win is about building effective relationships with people by working for their benefit while you are working for your own benefit.
Think Win-Win is essential to your meaningful _______. Life
What is Win-Lose? "I'm going to beat you no matter what." If you're high on courage and low on consideration. You can't win unless other people lose.
What is Lose-Win? "I always get stepped on.” If you're low on courage and high on consideration, you're insecure. You're not brave enough to stick up for yourself.
What is Lose-Lose? "If I'm going down, you're going down with me.” If you can't win, nobody wins. You get revenge.
What is Win-Win? "We're going to win together." Here you go for win-win or no deal. You're ready to walk away before someone loses--including yourself. Balancing courage and consideration is the way to help others feel good and for you to feel good too.
People who Think Win-Win or No Deal live by two principles: Courage and Consideration.
What is the main point of Module 12? The key to making friends is to deposit acts of kindness and helpfulness in their Emotional Bank Accounts (and to avoid making withdrawals).
What can you do to make a new friend or keep an old one? think about your relationship as a bank account in which you can make deposits and withdrawals, but in this case, the deposits and withdrawals are emotional.
What is a deposit? When you do something that helps the relationship, that's a deposit.
What is a withdrawal? When you do something that hurts the relationship, that's a withdrawal.
What are some specific things you can do to maintain a good friendship? Do Small Acts of Kindness, Keep Promises, Keep confidences, Be loyal to the absent, Set clear expectations, Apologize, Forgive.
Created by: anaguerrero
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