click below
click below
Normal Size Small Size show me how
Habit 4
Study Guide
Term | Definition |
---|---|
Basic principle of living a successful life? | Think Win-Win Method. |
Module 11 Main Point? | I can build effective relationships with people by working for their benefits as well as my own. |
1st paradigm of habit 4? | Win-Lose. |
2nd paradigm of habit 4? | Lose-Win. |
3rd paradigm of habit 4? | Lose-Lose. |
4th paradigm of habit 4? | Win-Win / No Deal. |
Example of Win-Lose quote? | I can't win unless other people lose. |
Example of Lose-Win quote? | I'm not brave enough to stick up for myself. |
Example of Lose-Lose quote? | If I go down, you're going down with me. |
Example of Win-Win / No Deal quote? | we're going to win together. |
What is the secret to a great relationship? | Balancing courage and consideration. |
If you're in the bottom-right corner of the matrix, you're? | High on consideration but low in courage. |
If you're in the bottom-left corner of the matrix, you're? | Low in both consideration and courage. |
If you're in the upper-left corner of the matrix, you're? | Low in consideration and high in courage. |
If you're in the upper-right corner of the matrix, you're? | High in both courage and consideration. |
Module 12 Main Point? | I can make deposits of kindness and helpfulness into other people's emotional bank accounts. When I do this, it's easier to make new friends and build strong relationships. |
Relationships are like a? | Bank account. |
When you do something that helps the relationship, that's a? | Deposit. |
When you do something that hurts a relationships, that's a? | Withdrawal. |
Example of deposit? | kindness. |
Example of withdrawal? | Disrespectful. |
How to remember the 6 important thing in an emotional bank account? | fab skk |
F stands for? | Forgive. |
A stands for? | Apologize. |
B stands for? | Be loyal to the absent. |
S stands for? | Set clear expectations. |
K stands for? | Keep confidence. |
K stands for? | Keep promises. |
Do you have to find out what a deposit is for the other person? | Yes. |