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Study Guide Habit 4

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What is the main point for Habit 4 Module 11? "I can build effective relationships with people by working for their benefit as well as my own"
What is Habit 4 (Think Win-Win) a basic principle of successful living? Because unless other people win with you, you don't truly win
What are the 3 examples of the opposites of thinking win-win? Win-Lose, Lose-Win, Lose-Lose
Definition: Win-Lose "I'm going to beat you no matter what"
Definition: Lose-Win "I always get stepped on"
Definition: Lose-Lose "If going down, you're going down with me"
What matrix shows how the 4 examples of winning and/or losing? The Courage and Consideration Matrix
What is the main point for Habit 4 Module 12? "I can make deposits of kindness and helpfulness in to other people's Emotional Bank Accounts. When I do this, it's easier to make new friends and build strong relationships."
Through life, what is the best way to keep and start relationships? Keeping emotional deposits and withdrawals
Give some examples of ways to keep and start relationships? Small acts of Kindness, apologize, forgive, and be loyal
Created by: shoyler
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