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Habit 4 Study Guide
Question | Answer |
---|---|
What is Habit 4? | Think Win-Win |
What is Win-Lose? | When you're always trying to get ahead of others or be better than other people. You can't win unless others lose. |
What is Lose-Win? | When you're insecure and not brave enough to stick up for yourself. You are easily taken advantage of. |
What is Lose-Lose? | If you can't win, nobody wins. You envy and criticize others. |
What is Win-WIn or No Deal? | You're ready to walk away before someone loses- including yourself. It is a balance of courage and consideration. |
What do great relationships do? | Balance courage and consideration. |
How are relationships similar to bank accounts? | Think of your relationship as a bank account. You have deposits and withdrawals but they're emotional. Something that helps the relationship is a deposit, something that hurts the relationship is a withdrawal. |
How can you make deposits into others lives? | Find out what a deposit its for the other person. Everyone has different ideals on what a deposit and withdrawal are. |
What kinds of deposits are there? | You can do small acts of kindness, keep promises, keep confidences, be loyal to the asset, set clear expectations, apologize and forgive. |
Why are small acts of kindness considered a deposit? | Because the opposite of being kind would be a withdrawal. Being kind can help you make new friends and grow those relationships. |
What does Keeping Promises have to do with relationships? | Promises require trust and keeping a promise to someone builds the trust between the two involved. It also grows relationships by bringing people closer. |
What does Keeping Confidences mean? | It means keeping confidential things confidential. Don't spread negative info about others. |
How can you Be Loyal to the Absent? | By sticking up for those that aren't around instead of talking bad about them behind their back. |
What is a Clear Expectation? | An example is... "I'll make dinner this week if you'll clean the kitchen." |
When should you apologize and forgive? | Apologize when you're wrong. Admit it instead of making excuses. Forgive when things go wrong then forget it so that you're not hurting yourself by holding a grudge. |