Save
Busy. Please wait.
Log in with Clever
or
show password
Forgot Password?
Don't have an account?  Sign up 
Sign up using Clever
or
Username is available taken
show password


Make sure to remember your password. If you forget it there is no way for StudyStack to send you a reset link. You would need to create a new account. Your email address is only used to allow you to reset your password. See our Privacy Policy and Terms of Service.

Already a StudyStack user? Log In

Reset Password
Enter the associated with your account, and we'll email you a link to reset your password.
focusNode
Didn't know it?
click below
 
Knew it?
click below
Don't Know
Remaining cards (0)
Know
0:00
edit
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.

  Normal Size     Small Size show me how

Helping Skills

Helping skills

QuestionAnswer
What are the basic ingredients of the helping relationship? (A, R, U, E, T, W, & G) Acceptance, Respect, Understanding, Empathy, Trust, Warmth, and Genuineness
Acceptance Letting them know that they are alright!
Respect Treat everyone like humans.
Understanding Take the time to make sure you see it from their point of view.
Empathy Step into their shoes: I know how devastating and painful a job loss is.
Trust Help them feel comfortable to share their thoughts and feelings, help them feel safe.
Warmth Unconditional Positive Regard
Genuineness Alignment between our emotional response and our behavior.
What are the essential helping skills? (A, L, R, E, Q)
Attending Being fully present and paying attention, TUNE IN
SOLER squarely, open posture, lean toward, eye contact, stay relaxed
Listening Hear not only the words, but the nonverbal messages too.
Reflecting Not just parroting – it is processing what they have said so that they feel assured that you got the message.
Reflect _______ by restating or summarizing the main point of what the client has said content
Reflect _______ by including in this statement a feeling word that describes what you believe they are experiencing. feeling
When REFLECTING, avoid _________ and ________ their experience. judgment; validate
Encouraging This lets you know that you are listening and prompting them to keep going.
Questioning Using Open- and Closed-end questions
Created by: PRO Teacher eduktd
Popular Psychology sets

 



Voices

Use these flashcards to help memorize information. Look at the large card and try to recall what is on the other side. Then click the card to flip it. If you knew the answer, click the green Know box. Otherwise, click the red Don't know box.

When you've placed seven or more cards in the Don't know box, click "retry" to try those cards again.

If you've accidentally put the card in the wrong box, just click on the card to take it out of the box.

You can also use your keyboard to move the cards as follows:

If you are logged in to your account, this website will remember which cards you know and don't know so that they are in the same box the next time you log in.

When you need a break, try one of the other activities listed below the flashcards like Matching, Snowman, or Hungry Bug. Although it may feel like you're playing a game, your brain is still making more connections with the information to help you out.

To see how well you know the information, try the Quiz or Test activity.

Pass complete!
"Know" box contains:
Time elapsed:
Retries:
restart all cards