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Habit 4

TermDefinition
Win-Lose When you are high on courage and low on consideration, you're always trying to get ahead of others or be better than other people. You're proud. You can't win unless other people lose.​
Lose-Win When you are low on courage and high on consideration, You're insecure. You say yes to fast' are easily taken advantage of and bury a lot of feelings. You have a permeant victim mentality and are always looking for sympathy.​
Lose-Lose You're low on both courage and consideration. If you can't win, nobody wins. You envy and criticize others. You put other people down (and often yourself too)​
Win-Win or No Deal This is when you want to be high in both courage and onsideration. You're ready to walk away before someone loses including yourself.​
Find out what is for the other person What you think is a deposit for the other person may in fact be a withdrawal in their mind . You won't know unless you find out.​
Do Small Acts of Kindness Do Small Acts of Kindness. A second deposit is to treat people with kindness. The opposite- the withdrawal- is to be unkind. discourteous, and disrespectful.​
Keep Promises Nothing bankrupts the EBA faster- even if the account has a huge balance- than to break a serious promise.​ It is important to make good of your word and be carful before using the word.
Keep Confidences When someone shares something with you in confidence, keep it that way. ​
Be Loyal to the Absent Avoid gossiping or backbiting. Stick up for people. If you hear someone bad-mouthing a friend, speak up.​
Set Clear Expectations Don't leave things fuzzy. Follow through on what's expected.
Apologize If you're in the wrong, admit it now. Making excuses instead of making things better turns into an even bigger withdrawal.​
Forgive Learn to forgive and to forget so that you don't keep hurting yourself the way you were hurt.​
Created by: xgonzalez1
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