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Stack #3650307

Question/TermAnswer/Definition
What is Main Point #1? I can build effective considerations with people by working for their benefit as well as my own.
What is Main Point #2? I can make deposits of kindness into other people's Emotional Bank Accounts.
Which situation has both high courage and consideration? Win-Win or No Deal
Which situation has both low courage and consideration? Lose-Lose
Which situation has low courage but high consideration? Lose-Win
Which situation has high courage but low consideration? Win-Lose
True or False: Small acts of kindness helps with emotional deposits True
True or False: Breaking promises helps with emotional deposits False; Keeping promises help with emotional deposits
True or False: Setting clear expectations help with emotional deposits True
True or False: Not taking responsibility helps with emotional deposits False; Apologizing and admitting to being in the wrong helps with emotional deposits
True or False: Forgiving helps with emotional deposits True
Created by: dnguyen30
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