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Habit 4 Study Guide

Habit 4: Think Win-Win

Habit 4: Think Win-WinBalance Courage Consideration Win-LoseLose-WinLose- LoseWin-Win Or No DealCourage & Consideration MatrixEmotional Bank AccountsFound out what a deposit is
Think win-win is essential to your meaningful life. It's a basic principle of successful living: unless other people win with you, you don't truly win. I can build effective relationships with people by working for their benefit as well as my own. If you're high on courage and low on consideration, you're always trying to get ahead of others or be better than other people. If you are low on courage and high on consideration, you’re insecure. If you can't win, nobody wins. You go for win-win or no deal. You are ready to walk away before someone loses- including yourself. Lose-Win is the bottom-right corner. High in consideration but low in courage. I can make deposits of kindness and helpfulness into other people's Emotional Bank Accounts. When do this, it's easierto make new friends What you think is a deposit for the other person may in fact be a withdrawal in their mind. You won’t know unless you find out.
This is the way to help others feel good and for you to feel good too. You are not brave enough to stick up for yourself You get revenge. People who think win-win or no deal live by two principles: courage and consideration. Lose-Lose is the bottom-left corner. Low in both courage and consideration. When I do this, it's easier to make new friends and build strong relationships. Do Small Acts of Kindness, a second deposit is to treat people with kindness.
The great secret of great relationships is to balance courage and consideration. You put other people down (and often yourself too). Win-Lose is the upper-left corner. Low in consideration and high in courage. When making new relationships think of them as bank accounts in which, deposit and withdrawals are emotional. Keep Promises, Nothing bankrupts the EBA faster than to break a serious promise.
Win-Win or No Deal is the upper-right corner. This is where you want to be - high in both courage and consideration. When you do something that helps the relationship, that’s a deposit. Keep Confidences, When someone shares something with you in confidence, keep it that way.
When you do something that hurts the relationship, that’s a withdrawal. Be loyal to the absent, Avoid gossiping or backbiting.
Set Clear Expectations, Don’t leave things fuzzy, then follow through on what’s expected.
Apologize, If you’re in the wrong, admit it now. Don’t wait.
Forgive, learn to forgive and to forget, so that you don’t keep hurting yourself the way you were hurt.
Created by: Breee1
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