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Habit 4

Think Win- Win

QuestionAnswer
Win - Lose I'm going to beat you no matter what, you cant win unless others lose. High on courage, low on consideration. Always trying to get ahead or be better than others. Bold but cold. unsympathetic, inconsiderate, unkind. Considers life a competition.
Lose - Win I always get stepped on.. Low on courage and high on consideration, your insecure. Victim mentality, seeks sympathy. High consideration/ low courage , eager to please , pushover or also known as doormat.
Lose- Lose If I'm going down your going down with me. Vengeful, envious and critical of others. Puts self down and others. Don't care about others losing and no courage to stand up for self.
Win- Win or No Deal We're going to win together, Balancing courage and consideration is how you feel good. High courage / High consideration. Takes much proactive patience.
Lose- Win High consideration/ low courage , eager to please , pushover or also known as doormat.
EBA Emotional Bank Account- Make deposits into to others EBA's. Doing something to help the relationship: that's a deposit. Doing something to hurt the relationship: that's a withdraw.
What is an EBA deposit 1)Small acts of kindness; Treat people kind. 2) Keep Promises; lies or broken promises break trust. 3)Keep confidences; dont tell what was told to you in confidence. 4)Be Loyal to the Absent; avoid gossip.
What is an EBA deposit PT2 5)Be loyal to the absent; don't gossip, stick up for people. 6) Set clear expectations 7) Apologize; if your wrong admit it now. 8) Forgive; learn to forgive and forget so you dont keep getting hurt.
Created by: eking88
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