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Habit 4
Habit 4 study guide
Module 4 Front | Module 4 Back |
---|---|
Win-Lose | Always trying to get ahead of others, or be better than others. not being able to win unless someone else lose. |
Lose-Win | being taken advantage of, a permanent victim |
Lose-Lose | if you can not win no one else can |
Win- Win / No Deal | either we both win or no one wins |
EBA: Withdraw | when doing something that hurts the relationship it becomes an emotional with draw |
EBA: Deposit | doing something that helps with the relationship it becomes and emotional deposit |
What is EBA? | Emotional Bank Accounts |
What helps deposit in EBA? | be Kind, Be Loyal, Apologize, Be able to Forgive, Keep Promises |
What causes a withdrawal in EBA? | not being kind, gossip, not being able to forgive or apologize. |