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Habit 4 Study Guide
Think Win-Win
Question | Answer |
---|---|
Win-Lose Courage/Consideration | High on courage, low on consideration. |
Win-Lose Def. | This person is always trying to be better than other people. They have to win no matter what, even if that means making other people lose. |
Lose-Win C/C | Low on courage, high on consideration. |
Lose-Win Def. | This person lets everyone else win, doesn't stick up for themself, and gets taken advantage of. They say "yes" too fast and bury lots of feelings. |
Lose-Lose C/C | Low on courage, low on consideration. |
Lose-Lose Def. | Jealous and revengeful, often putting others down, as well as themself. "If I can't win, no one wins." |
Win-Win or No Deal C/C | High courage, high consideration. |
Win-Win or No Deal Def. | Everyone wins or they walk away. "No one left behind." |
Courage | Strength in the face of pain or grief. The ability to do something that frightens one. |
Consideration | Thoughtfulness and sensitivity towards others. |
Emotional Bank Account | Your relationships with the people you're closest to thought as a bank account you can deposit and withdraw from (metaphorically). |
Emotional Deposits | Things that help the relationship, but it only counts as a deposit if the other person thinks so too. |
Examples of Emotional Deposits | Acts of kindness, keeping promises, keeping confidences, being loyal, setting clear expectations, apologizing, and forgiving. |
Emotional Withdrawals | Things that hurt the relationship, it can take multiple deposits to make up for a withdrawal. |
Examples of Emotional Withdrawals | Being inconsiderate, lying, breaking promises, sharing secrets, and refusing to apologize. |