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Habit 4

flashcards for habit 4 study guide

QuestionAnswer
Where is win-lose on the courage and consideration matrix? The upper-right corner. High on courage, low on consideration.
Where is lose-win on the courage and consideration matrix? The bottom-right corner. Low on courage, high on consideration.
Where is lose-lose on the courage and consideration matrix? The bottom-left corner. Low on courage, low on consideration.
Where is win-win or no deal on the courage and consideration matrix? The upper-right corner. High on courage, high on consideration.
What are the characteristics of win-lose? Everyone must lose for you to win. These people want to rise above the rest, even if it means stepping on others to get there. They see life as a competition.
What are the characteristics of lose-win? You let others take advantage of you. These people are insecure, not brave, and have a victim mentality. They are eager to please and reluctant o stand up for themselves. You lose.
What are the characteristics of lose-lose? If you can't win, no one will. These people envy and criticize others. They give up their chance of success just so someone else doesn't get it.
What are the characteristics of win-win or no deal? You're ready to walk away before someone loses, including yourself. These people balance courage and consideration, which makes yourself and other people feel good.
Find out what a deposit is for the other person. You might enjoy something, and/or think someone else enjoys it, but you really wont know unless you ask.
Do small acts of kindness. Be kind, and create connections while making deposits. Be kind online and offline.
Keep promises. It’s very important to make good on your word and to be careful before promising anything. Breaking a promise can break trust and take a long time to rebuild. Do what you say you’re going to.
Keep confidences. If someone shares a secret, you should keep it. Be careful with what you say about people. You could easily humiliate others or get yourself into trouble.
Be loyal to the absent. Avoid gossip. If you hear someone badmouthing another person, stick up for them.
Set clear expectations. Give clear, specific expectations and follow through on what’s expected.
Apologize. If you’re in the wrong, don’t wait to apologize. Waiting or making excuses can turn the situation into an even bigger withdrawal.
Forgive. Learn to forgive and forget. If not, you will keep hurting yourself the way you were hurt.
Created by: Emma Landrum
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