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A thorough study guide for Habit 4: Think Win-Win

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Question or Term
Answer or Definition
show It means that you can still build effective relationships with people by working for their benefit as well as your own-a perfect balance of courage and consideration. Example: "We're going to win together."  
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show The need to beat everyone in order to win-high on courage, low on consideration. Example: "I am going to beat you no matter what," or "Hey buddy, I just realized something. I don't need to outrun the bear. I just need to outrun you."  
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show The automatic defeat that you cannot stand up for yourself-low on courage, high on consideration. Example: "I always get stepped on," or "Have your way with me. Everybody else does."  
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show To get revenge so that nobody can win. Example: "If I'm going down, you're going down with me."  
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show A graphic/table that organizes where a person lands on how much courage or consideration they have and the four mentalities of: Win-Win Win-Lose Lose-Win Lose-Lose These four categories are organized to figure out which category a person fits under.  
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show You land on the bottom right square of the Matrix, resulting in high consideration but little to no courage.  
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show You land on the bottom left corner of the Matrix, resulting in little to no consideration and courage.  
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Win-Lose in the Matrix   show
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Win-Win or No Deal in the Matrix   show
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Emotional Bank Accounts (EBAs)   show
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show There are two rules for deposits: A deposit is only a deposit if the other person sees it as one, and, it can take one or more deposits to make up for one withdrawal  
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